Job Description
An established property group is seeking a Utilities Controller / Administrator to take full ownership of utilities management across a residential portfolio.
This is a high-impact role focused on resolving municipal billing issues, improving recoveries, and implementing structured, scalable processes. The position plays a key role in improving cash flow and operational efficiency.
Job Industry
Job Salary Currency
SARJob Salary Fixed
NoKey Deliverables
Municipal Queries & Dispute Resolution
- Manage and resolve municipal billing queries (City of Johannesburg experience highly advantageous)
- Maintain structured and auditable records
- Liaise with internal teams, consultants, and legal providers
- Track and manage all disputed accounts
Utility Billing & Recoveries
- Oversee meter readings (prepaid & postpaid)
- Ensure accurate tenant billing and maximise recoveries
- Resolve tenant billing queries
Financial Control & Reconciliation
- Perform monthly reconciliations between municipal accounts and internal systems
- Identify discrepancies and drive resolution
- Manage utility payments and prevent overpayments
Reporting & Performance Tracking
- Monitor utility consumption and recovery trends
- Analyse variances and identify inefficiencies
Systems & Process Improvement
- Improve workflows and introduce automation
- Reduce manual processes and improve turnaround times
Finance Support
- Assist with reconciliations and audit preparation
- Maintain accurate financial records within MDA
Professional Qualifications
| Industry | Qualification |
|---|---|
| Administrative and Support Services | Minimum Requirements Technical Skills Strong understanding of municipal billing and tariffs Advanced Excel (non-negotiable) Experience with reconciliations and billing discrepancies MDA experience (advantageous) Core Competencies High attention to detail Strong analytical and problem-solving ability Highly structured and process-driven Ability to manage multiple stakeholders Experience Experience in utilities, finance, or property environment Proven experience handling municipal queries Share: |