Transport and Inventory Controller Customer Facing Specialist at DHL Group
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Job Description
BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.
At DHL Supply Chain Uganda, we’re looking for
A Transport and Inventory Controller-Customer Facing Specialist
Role Outline
Manage Inventory and billing of customer sales in SAP. Transport Management, planning and on time delivery of customer products to the Key distributors. Key Contact for customer Sale team and Key Distributors (Customer service).
Job Industry
Job Salary Currency
Job Salary Fixed
NoKey Deliverables
- Responsible for Inventory and its accuracy in the customer system (SAP).
- Responsible for billing of customer sales in SAP and provide required billing updates and Reports.
- Responsible for transport planning and trucks Utilization working alongside the customer team based in South Africa.
- Transport Management that is, ensuring trucks availability (including sourcing) and timely delivery of customers goods to their various Key Distributors
- Responsible for Customer Interface and Communication regarding Order Placing, Order fulfillment and Delivery Schedules.
- Responsible for transport safety and drivers' management.
- Own the financial performance of the transport P&L and ensuring quality of delivered services
- Responsible for Sales and on time delivery KPIs (CCFOT -Category A KPI, Dispatch and Number of cases loaded/ billed per day)
- Sales Risk management that is inform Customers in any event of OOS in the Orders placed to cater for top-up orders.
- Responsible for Customer Interface and Communication regarding Order Placing and Order fulfillment and Delivery Schedules.
- Responsible for Transport KPIs and Transport performance management
Essential Qualities
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