Tour Sales Consultant (Tour and Travel Company) – South Africa

Background Information

Career Options Africa Group is a HR Consultancy firm specializing in Recruitment, HR outsourcing and Immigration support in Africa with offices in Kenya, Uganda, Tanzania, Rwanda, Democratic Republic of Congo (DRC), Burundi, Nigeria, South Africa and South Sudan. 

Our client, a tour and travel company, is seeking a Tour Sales Consultant to be based in South Africa. 

• Client Communication: Manage inquiries, bookings, and payments via Whatsapp, email, and calls, ensuring quick response times. 
• Itinerary Preparation: Create detailed itineraries that include all client requests and services 
• Invoice Management: Generate accurate itineraries for confirmed bookings and follow up on timely payments  
• Feedback Collection: Consistently gather post-safari feedback and address any concerns 
• Booking Updates: Clearly communicate all changes in bookings or itineraries before and during trips 
• Problem Resolution: Maintain a smooth safari experience by resolving issues early, ensuring high client satisfaction 
• Sales Contribution: Support achievement of weekly and monthly sales targets 

Time to Answer

2 open days

Process

1 Phone Call

1 Onsite Interview

Days to get an Offer

4 Days after Interview