Technical and Real Estate Manager at Duval Group

Start Date (indicative): ASAP 

Contract Type: Permanent 

Location: Inzovu Mall / Kigali (Rwanda) 

A. Job Context

In preparation for the opening of Inzovu Mall in Kigali in 2027, the DUVAL Group wishes to strengthen its management team in Kigali.

Reporting to the Shopping Centre Director, the candidate will be proactive in maintaining and preserving the heritage value of the establishment by deciding on the need to modify, repair and/or replace technical installations, while ensuring the quality of maintenance and maintenance schedules carried out by service providers. 

Beyond the expected technical expertise, we are looking for a true partner to the Centre's Management, capable of supporting decisions, providing analysis and recommendations, while guaranteeing a high level of service quality to the brands, visitors and various partners of the site.

In a constantly evolving environment, the candidate will actively contribute to the overall performance of the center by reconciling regulatory requirements, budgetary requirements, operational challenges and quality of operation.

B. Scope of intervention

The candidate will provide support across the entire Inzovu Mall site excluding the Odalys hotel.

Job Specifics

• Position based in Kigali with daily office presence 
• Occasional travel only as required by projects 
• Strong surface presence component 
• Cross-departmental collaboration with multiple departments and several African countries

• Manage multi-technical service providers, security, cleaning, green spaces…and participate in annual tenders/contracts. 
• Monitor the contractual performance of service providers and participate in the drafting of contracts,
• Ensure energy monitoring and the implementation of consumption optimization plans,
• Prepare for technical consultations,
• Ensure the availability of critical equipment and common areas,
• To ensure the maintenance of safety and security conditions throughout the property, and to organize evacuation drills,
• Ensure the site's regulatory compliance,
• Coordinate the updating of the various operational procedures,
• Prepare and update annually the center's 5-year plan and operating budget, adopting a forward-looking vision for the center and optimizing the trade-off between results achieved and resources committed. 
• Ensuring budget monitoring, expenditure control, bid analysis, issuing technical approvals on invoices, optimizing operating costs, and reporting expenses
• To ensure the processing of development files and follow-up with the Safety Commissions, to monitor the proper execution of work carried out in the shops, to implement the necessary support measures to maintain operations, to ensure compliance with deadlines, and to collect the DOE (Documents d'Oeuvre - Documents for Operational Use)
• Ensure the metering of utilities (electricity, water, gas and diesel)
• Maintaining a close relationship with retailers through regular visits to their shops, ensuring complaints are handled properly, and providing the necessary technical details for decision-making in meetings with partners/co-owners. 
• To assist the marketing manager with technical and security aspects of setting up event activities, and to promote the deployment of specialty leasing activities in synergy with other operations initiated by the center within the limits of administrative authorizations.
• Identify and manage local stakeholders who can have an impact on the operation and development of the site
• Contribute to the continuous improvement of the site's technical, energy and environmental performance in accordance with the Duval Group's E&S policy 
• Participate in the monitoring of claims files, 
• Participates in the drafting of the monthly activity report.

CLCIK HERE TO APPLY