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Team Leader II: Student Debtors (P9) (Finance: Revenue & Administration: Student Finance) (Re-advert) at The University of Johannesburg (UJ)

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Job Description

The University of Johannesburg (UJ) is a vibrant and cosmopolitan institution, guided by its bold UJ Strategy 2035, which emphasises Societal Impact and Sustainability, Global Footprint and Partnerships, and Technology for the Future. Committed to transformative change, UJ’s mission is “To transform and serve humanity through innovation and the collective and collaborative pursuit of knowledge.” The University is guided by the vision of building “An international university of choice, anchored in Africa and the global south, dynamically shaping a sustainable future".

“Please note that the University is obligated, in terms of recent amendments to the Criminal Law (Sexual Offences and Related Matters) Amendment Act 2021 (Act 13 of 2021), to assess all prospective employees (including applicants) against the National Register for Sex Offenders (NRSO). The outcome of such an assessment may have an impact upon possible employment with the University. 

Job Industry

Education and Training

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Follow up on outstanding debts.
  • Authorise journals and student refunds.
  • Administer all operational daily activities on accounts.
  • Authorise general payments related to student debtors and financial aid (external bursaries).
  • Prepare monthly reconciliations.
  • Prepare analysis and relevant information for management reporting.
  • Manage the Student Finance awareness campaign process in conjunction with the Senior Manager.
  • Manage the execution of identified strategies within Student Finance.
  • Management of financial aid (external bursaries) and student debtor function.
  • Review and approve allowances.
  • Manage the allocation of all funding received (external bursaries).
  • Manage, review, and approve external bursaries and allowances.
  • Performs other ad hoc tasks as requested by the line manager.
  • Enforces the University policy and procedures regarding student debtors and financial aid.
  • Ensures timely submission of the reviewed Student Debtors Booklet (Bursaries & Fees) and procedures.
  • Assists the Senior Manager in planning, coordinating, and managing the annual budget for the Student Debtors division. 
  • Provide relevant statistics for Management.
  • Liaise with clients regarding academic results, arrangements, and student debt-related inquiries.
  • Build and strengthen relationships between internal and external Stakeholders at UJ.
  • Liaise with the Student Enrolment Centre.
  • Assist with Auditors' requests (internal and external) during the annual UJ audit.
  • Liaise with the SRC about ad hoc situations related to students.
  • Manage staff, prepare work schedules, and assign specific duties.
  • Encourage and build mutual trust, respect, and cooperation among team members.
  • Manage the Student Finance call centre.
  • Query resolution. 

Essential Qualities

Essential Qualities
  • Diploma or a relevant financial qualification which includes Accountancy (NQF6).
  • Minimum of three to five years of finance-related experience.
  • Flexibility to work on all 4 campuses as and when required.
  • Solid understanding and application of basic accounting principles, fair credit practices and collection regulations.
  • Proven ability to calculate, post and manage accounting figures and financial records.
  • Customer service orientation and negotiation skills.
  • A high degree of accuracy and attention to detail.
  • Advanced Computer literacy in MS Office (Word and Excel).
  • Good accounting skills.
  • The ability to function independently in a high-pressure environment.
  • Good interpersonal relations skills and a client-service orientation.
  • Good people management and conflict resolution skills.
  • Ability to build relationships with clients and internal departments.
  • Excellent communication, problem-solving, and time management skills.
  • High level of accuracy, efficiency, and accountability.
  • Good planning, listening and organising skills.
  • Managerial experience will be an advantage.
  • Experience in working on ITS and Oracle ERP systems will be an advantage.
  • Good problem-solving skills.
  • Excellent understanding of accounting principles.
  • Ability to work under pressure with large volumes.
  • Good conflict management and decision-making skills.
  • Proficiency in English.

Application Process

Close Date

05/09/2025

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