System Support Intern at Afratech

About the Company 

We are a dynamic hospitality, security, and access solutions company seeking a talented System Support Intern to join our team. This internship offers hands-on experience in a fast-paced environment, with the possibility of permanent placement. If you are eager to grow your career and thrive in a winning team, this is the opportunity for you.

• Technical support: Provide initial assistance to client requests via phone and email.
• System deployment: Install and configure new door lock systems on servers and workstations and redeploy existing ones.
• Hardware/software maintenance: Ensure systems are maintained to agreed standards.
• Client guidance: Support clients in understanding and correctly using software/hardware in the hotel or organizational settings.
• Minor repairs: Perform small-scale fixes on hardware equipment and locks.
• Technology updates: Stay current with new technologies and industry developments.
• System improvement recommendations: Advise clients on justified enhancements to improve system functionality.
• Perform any other duties assigned by the Support Manager.

Interested and qualified candidates should forward their CV to: hr@afratech.africa using the position as subject of email.