Job Description
The Communications & Marketing Specialist will play a key role in strengthening Fresh Life’s brand and public image, while supporting internal teams to deliver exceptional customer value.
This role will focus on positioning Fresh Life as a leader in non-sewered sanitation and an advocate for citywide inclusive sanitation, both locally and globally. The Specialist will drive high-quality communications and marketing initiatives that support customer acquisition and retention, contribute to a culture of excellence, and elevate the visibility of the Sanergy Collaborative.
Job Industry
Job Salary Currency
KESJob Salary Fixed
NoKey Deliverables
Brand & Content Development
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Develop and deliver high-quality communication materials across channels, including presentations, reports, website, and social media
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Create engaging content (blogs, press releases, newsletters, reports) that showcases Fresh Life’s and the Sanergy Collaborative’s work
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Capture and share customer stories tailored to different audiences
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Ensure all content aligns with Fresh Life’s brand and messaging
Media, Digital & Campaigns
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Manage digital platforms and social media channels
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Develop and implement digital marketing strategies to drive engagement and visibility
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Identify and pursue media opportunities to strengthen Fresh Life’s public profile
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Support and execute campaigns, including fundraising initiatives
Marketing & Customer Engagement
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Support customer acquisition and retention through community marketing activities (e.g. roadshows, activations, radio campaigns)
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Conduct market research and track performance of marketing activities
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Support Fresh Life’s reputation with public sector partners and key stakeholders
Events, Partnerships & Internal Support
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Plan and support events such as conferences, launches, and partner engagements
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Support media, partner, and funder visits, including site coordination and storytelling
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Collaborate with internal teams to support business initiatives
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Manage budgets and ensure high-quality, timely delivery of work
Professional Qualifications
| Industry | Qualification |
|---|---|
| Business Development, Sales, Marketing and Retail | At least 4 years’ experience in communications and marketing Bachelor’s degree in Communications or a related field Strong writing and storytelling skills, with the ability to tailor content for different audiences Experience managing digital platforms and social media A data-driven mindset, with the ability to track and measure impact Strong organisation skills and ability to manage multiple priorities Added Advantage: Experience working with media (local or international) Photography, video production, or web management skills |