Relationship Executive - Small Business (FAIS)

We are looking for a high-performing Relationship Executive: Small Business (FAIS) to grow and manage a portfolio of Small Business clients with low to medium complexity commercial banking needs. The role focuses on new client acquisition, portfolio growth, and delivering an exceptional client experience in line with the Small Business Client Value Proposition (CVP).

You will act as the primary point of contact for your clients, taking full accountability for relationship management, solution delivery, and portfolio risk.

• Grow and optimise a portfolio of Small Business clients through new business origination and cross-selling.
• Build strong, trusted client relationships and serve as the client’s main contact for all business banking needs.
• Drive portfolio profitability while meeting sales, growth, and retention targets.
• Take ownership of end-to-end client solutioning, coordinating cross-functional teams including credit, product, and service stakeholders.
• Manage portfolio risk by ensuring compliance with regulatory and credit requirements (including FICA and NCA).
• Analyse financial statements and make sound credit recommendations.
• Deliver a consistently high standard of service aligned to the Small Business CVP.

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