Quality Assurance Officer at Ramco Group

• The role of Quality Assurance Officer is both challenging and rewarding. The successful candidate will be required to be flexible, organized and capable of multi-tasking in a busy environment and operate with the upmost integrity
• The successful will ensure that all the company products from different processes meet the customers’ expectation both internally and externally and as per our standard operating procedures.

• Job approvals-Approve all jobs running in production before any run i.e new jobs and repeat jobs.
• Monitor quality process in all production areas i.e compliance to SOPs and work instructions.
• Train operators on quality checks, sampling methods and documentation process.
• Approve operators’ quality check list.
• Carry out tests during production process such as BCT, ECT, PAT, CALLIPER, BST and all lab related tests.
• Verify samples used for production process and ensure samples are stamped and properly stored.
• Verify dies issued to all die cut machines to ensure obsolete dies are not used during production.
• Ensure labelling of products is done at all stages.
• Control nonconforming products by ensuring recommendations made are adhered to.
• Ensure nonconforming products that are beyond salvage are disposed as per the system procedures.
• Ensure all incoming raw materials are tested per the standards and report on any nonconforming products to the QA Manager
• Prepare COAs for delivery as per customer requirement.
• Ensure all vehicle inspections are carried out by the driver before loading and documented.
• Carry out internal quality audits for continuous improvement.

Key Performance Indicators

• Full implementation of QMS
• Nil customer complains due to poor quality
• 100 percent training for production staff
• Nil goods returned due to poor quality

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