Job Description
FNB Personal Core Banking is seeking a dynamic and driven Product Manager to lead the strategy, development, and delivery of mobile wallet solutions and wallet capabilities for FNB and its partners. The role focuses on driving customer-centric innovation, ensuring regulatory compliance, and enabling scalable digital payment ecosystems that align with FNB’s vision of being a leading digital bank. If you thrive in a fast-paced environment and have a strong background in digital wallets and end-to-end product execution, we’d love to meet you.
Job Industry
Job Salary Currency
SARJob Salary Fixed
NoKey Deliverables
- Product Strategy & Vision
- Define and own the product vision, strategy, and roadmap for mobile wallet solutions.
- Align product initiatives with FNB’s digital transformation goals, customer needs, and market trends.
- Identify new revenue streams through embedded finance and B2B wallet solutions
- Market & Customer Insights
- Conduct market research, competitor analysis, and user behaviour studies within the South African and broader African fintech landscape.
- Leverage customer data and analytics to inform product decisions and prioritize features.
- Product Development & Delivery
- Translate business requirements into clear product documentation (PRDs, user stories, wireframes).
- Manage the end-to-end product lifecycle from ideation to launch and continuous improvement.
- Collaborate with engineering, UX/UI, compliance, and operations teams to deliver secure, scalable solutions.
- Compliance & Risk Management
- Ensure adherence to South African financial regulations, AML/KYC requirements, and data privacy laws (POPIA).
- Work closely with Risk and Compliance teams to mitigate operational and cybersecurity risks.
- Performance & Optimization
- Monitor product performance using KPIs (adoption, transaction volumes, revenue, churn).
- Drive continuous improvement through A/B testing, user feedback, and analytics.
- Stakeholder Engagement
- Act as the primary product evangelist, engaging internal stakeholders and external partners.
- Support go-to-market strategies, pricing models, and partner onboarding.
Academic Experiences
| Qualification | Industry |
|---|---|
| Bachelor'S Degree | Product & Project Management |
Professional Qualifications
| Industry | Qualification |
|---|---|
| Product & Project Management | 3–5 years of experience in product management, preferably within financial services or fintech. 5+ years in product management within fintech, payments, or digital banking. Proven experience with mobile payment solutions, digital wallets, and API-based platforms. Strong understanding of South African payments ecosystem, SARB regulations, and emerging fintech trends. Strong execution capabilities and a deep understanding of end-to-end product development. Bachelor’s degree in Commerce (BCom), Science (BSc), or a related field with a focus on Strategy, Analytics, or Business Administration. A postgraduate qualification (e.g., MBA, Honours) is ideal. Excellent communication, stakeholder engagement, and negotiation skills. A proactive, innovative mindset with a passion for delivering exceptional customer experiences. |
Essential Qualities
| Essential Qualities |
|---|
|