People and Performance Officer at Restless Development Tanzania, May 2026

Restless Development seeks to recruit a dynamic, inspired and innovative Tanzanian to fill the role of People and Performance Officer. The Officer will be required to work with the Finance and Operations lead to carry out a range of human resource duties including recruitment, induction, capacity building, compliance and safeguarding. The successful candidate will have strong organizational and IT skills, and a relevant Human Resource qualification.

1. Recruitment

• Support the design, review, and publication of job descriptions, adverts, and recruitment materials.
• Coordinate the recruitment process, including application management, shortlisting support, interview logistics, and accurate record keeping.
• Guide and support hiring managers on recruitment policies, procedures, and good practice.
• Manage pre-employment checks, contracts, and agreements for employees, interns, and volunteers.
• Coordinate onboarding for new starters, ensuring systems, facilities, equipment, records, and communication are in place.
• Strengthen induction and probation processes by ensuring new employees receive key information, attend induction, understand People policies, and receive timely follow-up.

2. People Records, HR Systems, Payroll, and Leave

•  Maintain accurate and up-to-date personnel-related data in paper files and internal online databases.
• Take ownership of people’s data and actively manage the HR online system.
• Work with the Hub Director and Finance team to update payroll information in a timely manner.
• Track and systematically record annual leave and other leave types.
• Respond to internal HR-related inquiries and requests, providing timely and professional assistance.

3. Leaver Process and Employee Relations Administration

•  Coordinate staff leaver processes, including leaver correspondence, leaver emails, leaver checklists, payroll forms, and calculation of outstanding annual leave.
• Issue and monitor exit questionnaires, conduct exit interviews where required, and maintain records of feedback received.
• Raise issues from exit questionnaires or interviews with the line managers and Hub Director

4. Performance, Learning, and Internal Capacity Building

• Work with line managers to ensure staff receive regular support and guidance through performance management meetings, and ensure related records are in place.
• Support annual HR initiatives such as performance reviews, objective setting, and employee development planning.
• Train and support staff on key internal policies and practices, including the employee handbook, performance and development guidelines, recruitment policies, and safeguarding requirements.
• Assist with training and development administration, including keeping accurate records of staff training attendance.
•  Increase uptake of e-learning through staff engagement campaigns.
• Coordinate logistics for office-wide training days and identify relevant internal and external training opportunities for staff.
• Organize and facilitate regular People and Performance Team meetings.

5. Safeguarding, Safety, and Compliance

• Ensure Restless Development Tanzania complies with all Tanzanian labour laws and positions the Hub as a progressive employer demonstrating best practice within the NGO sector.
• Ensure all Restless Development Tanzania’s national policies and procedures are kept up to date and shared with all staff.
• Lead on internal audit processes, due diligence processes, and follow-up on implementation in relation to the People and Performance Unit.
• Respond to donor requests related to policy compliance.
• Ensure Restless Development’s Global Safeguarding Policy is implemented rigorously at all levels of the Hub’s operations in Tanzania.
• Support the Proxy Safeguarding Officer and Hub Director to drive progress on a national safeguarding policy and action plan for Restless Development Tanzania.
• Ensure full compliance with Restless Development’s safety and security policies. 

6. Front Office and Reception Coordination

• Coordinate front office operations and serve as the primary point of contact for visitors, partners, and incoming inquiries, ensuring a professional and welcoming experience aligned with organisational standards.
• Manage reception functions, including visitor handling, call management, and timely routing of inquiries and communications to relevant staff and departments.
• Coordinate meeting room scheduling and provide administrative and logistical support for internal meetings, engagements, and events.
• Oversee the receipt, recording, and distribution of incoming mail, deliveries, and official correspondence in line with office procedures.
• Support efficient office operations by monitoring front office supplies, coordinating replenishment needs, and maintaining a well-organised reception and office environment.
• Maintain visitor management systems(e.g visitor log books) and support compliance with organisational safety, safeguarding, and office access protocols.
• Provide basic administrative support, including document filing, scheduling, and coordination of appointments when required.
• Liaise with vendors, couriers, and service providers on routine office coordination matters. 

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