Investment Officers - Kakuma at Inkomoko

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Job Description

Inkomoko’s vision is an Africa with thriving communities where young people and refugees are engaged, communities have access to relevant innovations for self-determination, and where African solutions are unleashed to solve African problems

Job Industry

Finance, Accounting And Assurance Services

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Inkomoko Kenya Investment Officer is responsible for the items below: 

DUE DILIGENCE & INVESTMENT PREPARATION (60%): 

  • Respond to inquiries from prospective borrowers; support them to apply for our facility/investment products. 
  • Introduce the investment products to entrepreneurs, explaining the requirements for repayment and the seriousness of taking on debt financing. 
  • Conducts investment appraisal, collects detailed information (personal, business, and guaranties), and arranges to open a new investment account. 
  • Prepares and executes investment contracts and arrange for disbursement of investment in kind. 
  • Conduct due diligence on prospective borrowers, including site visits, document preparation, coordination with the Business Development Advisors and Business Associates, etc. 
  • Communicate all materials to the Portfolio Manager, and assist in preparing credit reports for Investment Committee meetings. 
  • Take photos of entrepreneurs, have them sign photo waivers, and ensure entrepreneurs’ stories are posted on the Kiva platform for fundraising with all correct information.  

PORTFOLIO MANAGEMENT (20%)

  • Offer excellent customer service through daily conversations, correspondence, and site visits as needed to maintain strong positive relationships with borrowers. 
  • Work with the Inkomoko Kenya Business Development Services team to ensure borrower success, and Visit clients for monitoring. 
  • Maintain both delinquency and default rates below set rates during yearly goal setting, 
  • Track information about borrowers and communicate effectively with key stakeholders about client status. 
  • Actively participate as a key staff in the weekly Portfolio Review Meeting. 
  • Maintain a tracking system of borrower payments and contact information. 
  • Work with the Finance & Admin team to produce invoices for payments and monthly reconciliation of investment department transactions. 
  • Interact with government leaders, court systems and others for follow up on lack of payments. 
  • Ensure that we are adhering to the requirements of our Kiva partnership, including reporting and journaling. 
  • Other duties as assigned by supervisor 

INVESTMENT MANAGEMENT SYSTEM (20%)

  • Update both disbursements and investment repayments in the Investment Management System (LMS-powered by odoo)
  • Maintain and demonstrate proficiency with investment software applications
  • Work with system providers to utilize applications to fullest capacity, streamlining processes and procedures, ensuring accuracy and compliance 
  • Assist with system parameters and design to meet the needs of multiple departments. 
  • Manage user security access
  • Ensure proper segregation of duties, develop and maintain work flows for all stages of investment 
  • Advise the Management team how to automate key lending processes
  • Supervise all aspects of the investment operations. This supervision includes posting of payment, payoffs, and balancing, disbursing investment funds
  • Ensure lending team is provided with updates and procedural changes
  • Participates in the review and recommendations of operational systems and procedures
  • Successfully interact with lending staff to improve accuracy and efficiencies of Investment management system 
  • Prepare related reports and administer the system
  • Other duties as assigned by supervisor

Essential Qualities

Essential Qualities

Investment officer will be a trusted partner of Inkomoko Kenya clients, and basic qualifications Include:

  • University degree in Finance or other related field,
  • Must speak fluent English and Swahili. 
  • Experience in Islamic lending and practice is an added advantage,
  • Strong financial and accounting skills; familiarity with business financial policies in  Kakuma.
  • Experience in investment management, microfinance, capital leases, and access to finance for Micro businesses and SMEs is STRONGLY preferred,
  • Prior experience dealing with customers/debt,
  • Prior experience in a lending environment,
  • Experience providing business advice to entrepreneurs,
  • Prior experience in Investment management system software, 
  • Decisive individuals with ability to deliver unpleasant messages to the debtors and assertive enough to get the debtors pay off the entire debt,
  •  Experience in managing difficult clients and reaching positive outcomes,
  •  Very strong attention to details and good follow through,
  • Comfort with the civil court system, and previous experience in litigation preferred,
  •  Unrelenting perseverance, personal integrity, and critical thinking skills,
  •  2+ years of work experience in relevant or applicable field,
  •   Must be able to legally work in Kenya. 

COMPETENCIES

We are looking for someone who;

  • Manages Diverse Relationships – Relates well to a wide variety of personalities, values differences, and communicates effectively across diverse communication styles, cultures, and backgrounds.
  • Takes initiatives to Deliver – Thinks several months in advance, prioritizes objectives, implements reliably, and quickly identifies what will help or hinder goal accomplishment.
  • Fluent in Technology – Uses technology effectively to work efficiently and achieve desired outcomes.


Special Benefits for this Position

WHAT YOU’LL GET

This role is a tremendous opportunity to work in a high-growth, mission-driven organization. Our compensation includes both a great culture and a competitive market-based package, including:

  • Incredible company culture, including deep investment in your learning and growth, and a commitment to inclusion and diversity
  • Opportunity to work with a talented, passionate, and committed team of professionals across the region
  • Ability to make a significant social impact and contribute to economic growth
  • Competitive salary, and potential KPI-based bonus
  • Favorable policies like health insurance, staff savings program, parental leave, sabbatical program, and more.

Application Process

Interested and qualified? Go to Inkomoko on jobs.workable.com to apply

Close Date

12/07/2026