Housekeeping Supervisor at Newmark Hotels

The Housekeeping Supervisor is responsible for overseeing the daily operations of the housekeeping department, ensuring guest rooms, public areas, and back-of-house spaces are maintained to the highest standards of cleanliness and presentation. The role supervises housekeeping staff, conducts quality inspections, manages room allocations, provides on-the-job training, and ensures compliance with company standards, health and safety regulations, and guest service expectations. 

• Ensure that all company policies, procedures & SOPs are adhered to
• Supervise staff effectively
• Assist in identifying training needs & implements training when required
• Checks that rooms are cleaned efficiently & quickly in order to maximise room occupancy
• Checks that public areas are serviced & cleaned daily
• Responsible for master keys & security of the bedroom floors
• Makes daily checks on rooms & other facilities to ensure company standards have been met
• Assist in receiving, storing & control of department supplies, equipment, linen & uniforms
• Prepare Room Attendants work duty lists & distribute master keys, ensuring that keys are returned at end of every shift
• Maintains excellent & courteous relationships with guests
• Report any maintenance defects to the Maintenance Department
• Maintain highest standard of hygiene within the property
• Any other adhoc duties that may be required

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