Health Services & Systems Performance Monitoring and Verification Specialist(s) at ThinkWell

ThinkWell is a prospective awardee for a five-year G2G Readiness and Independent Verification Activity in Uganda. Subject to successful negotiation, signing of the award agreement, and availability of funding, ThinkWell will implement the activity to support Uganda's transition toward increased Government-to-Government and performance-based financing for health. 

Working closely with the Government of Uganda and relevant stakeholders, the activity will assess the readiness and risks of government entities proposed to receive direct donor funding and independently verify achievement of agreed health service delivery and health systems milestones. 

This recruitment is being undertaken in anticipation of the award. Any offer of employment or engagement for this position will be contingent upon ThinkWell's successful award and signing of the agreement, availability of funding, and any required donor approvals. 

Position Summary 

The Health Services and Systems Performance Monitoring and Verification Specialist(s) will conduct independent verification of health service delivery and health systems milestones across the different levels of Uganda's health system. Verification assignments may extend from communities and health facilities to districts and local governments, referral hospitals, the Ministry of Health, and other relevant national-level institutions. The Specialist will assess whether reported milestone achievements are supported by sufficient, reliable, and verifiable evidence and whether agreed requirements, policies, standards, and performance expectations have been met. The role requires expert-level knowledge of health service delivery and health systems, strong field verification and assessment skills, and sound professional judgement to interpret evidence within the operational context of Uganda's health system. 

1. Verification Planning and Preparation 

• Review assigned milestones, indicators, achievement criteria, and verification requirements and contribute to appropriate verification approaches and field plans. 
• Review verification tools, evidence requirements, sampling approaches, and relevant technical standards and guidance before undertaking verification. 
• Participate in verification planning, orientation, team preparation, and allocation of verification assignments. 

2. Field Verification of Health Services and Health Systems Performance 

• Conduct verification at the level of the health system relevant to each milestone, including communities, health facilities, districts and local governments, referral hospitals, the Ministry of Health, and other relevant national-level institutions. 
• Verify reported milestone achievements using appropriate methods, including review of source documents and records, observation, interviews, system and record reviews, physical verification, and other approved verification methods. 
• Assess whether reported achievements are supported by adequate, reliable, and traceable evidence and meet agreed milestone requirements. 
• Triangulate evidence obtained from different sources and levels of the health system to assess the validity and consistency of reported results. 
• Identify and document discrepancies, implementation gaps, or other issues that may affect determination of milestone achievement. 

3. Health Service Delivery and Health Systems Assessment 

• Apply expert knowledge of health service delivery and health systems to assess the validity, relevance, and significance of evidence obtained during verification. 
• Assess relevant dimensions of health service delivery and health systems performance, including quality and organization of services, implementation of policies and standards, health workforce, commodities and supplies, health information, referral and coordination systems, and other functions relevant to assigned milestones. 
• Assess implementation of health service delivery and health systems interventions across different levels of the health system and determine whether reported results are consistent with observed practice and available evidence. 
• Apply relevant national policies, guidelines, service standards, and program requirements when assessing milestone achievement. 

4. Verification Quality Assurance and Documentation 

• Ensure verification methods and tools are consistently applied and that findings are adequately supported by documented evidence. 
• Maintain complete and accurate verification records, including source references, observations, findings, discrepancies, and supporting documentation. 
• Participate in team reviews, evidence reconciliation, and quality assurance processes to promote consistency and credibility of verification findings. 
• Escalate material discrepancies, insufficient evidence, or issues requiring additional technical review or follow-up. 

5. Analysis, Reporting and Communication of Findings 

• Analyze and synthesize evidence collected during verification and contribute to determination of milestone achievement. 
• Prepare clear, concise, and evidence-based verification findings, summaries, and reports. 
• Present and discuss verification findings during technical reviews, debriefs, and other verification meetings. 
• Engage relevant government institutions and stakeholders to obtain or clarify evidence and resolve verification queries while maintaining the independence and integrity of the verification process.