Job Description
DHCT consists of six teams that are supported by dedicated Shared Services, Finances and DHCS Business Support teams. The teams under DHCT are:
- Executive Wellness
- Corporate Wellness
- Health Coaches
- Southern Rx Pharmacy and Discovery Medical Suppliers
- Home Care
- Hospital @ Home
Job Industry
Medical / Health Care And Social Assistance
Job Salary Currency
SARJob Salary Fixed
NoKey Deliverables
- Applying various coaching techniques to allocated members to ensure program and personal goals are achieved
- Building positive relationships to ensure successful outcomes
- Effective planning and organizing of schedules and sessions to optimize program adherence and completion rates.
- Assist members with benefit navigation, referrals and activations to optimize benefits available to them under their scheme and non-scheme products.
- Health and Lifestyle education, tracking and monitoring to achieve sustainable improvements.
- Educate members on how to manage certain chronic diseases to avoid relapses, hospital admissions and disease progression with the necessary referral to the relevant health care professional and or other therapeutic interventions.
- Accurate tracking, reporting and capturing of coaching sessions.
- Meeting set targets: productivity, quality, customer satisfaction scores.
- Calling eligible members to enroll into the various coaching programmes
- Keeping up to date with industry updates and developments
- Applying professional verbal and written communication skills required through all coaching interactions with members.
Academic Experiences
| Qualification | Industry |
|---|---|
| Bachelor'S Degree | Medical / Health Care And Social Assistance |
Professional Qualifications
| Industry | Qualification |
|---|---|
| Medical / Health Care And Social Assistance | Written Communications: Is able to write clearly and succinctly in a variety of communications settings and styles; can get messages across that have the desired effect. Self-Development: Is personally committed to and actively works on continuously improve him/herself; understands different situations and levels may call for different skills and approaches; works to deploy strengths; works on compensating for weakness and limits Action Oriented: Enjoys working hard; is acti on oriented and full of energy for the things he/she sees as challenging; not fearful of acti ng with a minimum of planning; seizes more opportunities than others Interpersonal Savvy : Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect Learning on the fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything Time Management: Uses his/her time effectively and efficiently; values time; concentrates his/her eff orts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities |
Professional Experience
| Industry | Years of Experience |
|---|---|
| Medical / Health Care And Social Assistance | 5 |
Application Process
Time to Answer
2 open days
Process
1 Phone Call
1 Onsite Interview
Days to get an Offer
4 Days after Interview
Close Date
18/12/2025