Head of HR Operations at BURN

BURN is on a mission to bring clean, affordable cooking to millions of families – which means we don't do calm waters. If you’re looking for a smooth cruise where you just maintain the status quo, this isn't your ship. We need an operational leader who can hit the ground running on day one. You will have immense cultural support and room to make mistakes, and this is a seat for a seasoned expert who wants the mandate to build something that lasts.

You will take fierce, day-to-day ownership of our group-wide employee lifecycle – ensuring contracting, onboarding, performance systems, employee relations, and exits run systematically, compliantly, and reliably across every market.

Our ideal candidate brings: 

• Battle scars: You’ve run a large portfolio at scale, with a complex architecture. You know what breaks at 1,000 people, 5,000 people, and beyond - because you've lived through it. 
• The ability to speak "Finance" and "Legal": You don't just speak HR. You can sit across from our CFO to debate payroll, audit footprints, and multi-country compliance risks without skipping a beat. 
• Systems-first thinking: You don't look at HR as a series of administrative tasks. You see it as an interconnected engine where data integrity, localized labor laws, and smooth logistics directly unlock our global impact. 
• Trust and care: You care deeply about the humans at BURN, and you earn the trust of everyone around you through putting people over results.

• People Helpdesk. Run a single front door for employee and manager HR queries, with tracking, response standards and escalation routes. 
• Recruitment sits with Talent. 
• Training content is built by Learning & Development; this role defines what operational training is needed. 
• HR data architecture and systems sit with Data & Systems; this role keeps records accurate at source. 
• Payroll processing sits with Payroll; this role provides accurate inputs. 
• Commission-based agents sit with the Agents team. 

What this role does not cover 

• Clear boundaries keep this role focused on employees and casuals. 
• Experience in a social enterprise or high-growth company. 
• Experience implementing an HRIS or moving HR processes onto digital platforms. 
• Experience with ISO management systems or lender environmental and social requirements. 

Interested and qualified? Go to BURN on burnmanufacturing.applytojob.com to apply