Group Insurance Pricing Specialist

The purpose of this role is to price and manage the risk in respect of new and existing business to ensure profitability and sustainability. The area is a high-pressure environment and the suitable candidate needs to be able to produce high-quality work while ensuring that tight deadlines are met.

Internal Process

• Screening and analysing new and existing business pricing requests.
• Gathering, assessing and analysing all relevant information needed to produce a new business tender or rate renewal.
• Review existing business premium rates, terms and conditions. Compiling, analysing and monitoring claims experience for new and existing business.
• Assessing and calculating the risk rate and underwriting requirements for the products requested, utilising the current pricing tools.
• Determining suitable terms and conditions in order to effectively manage risk.
• Extracting data from existing systems, as well as validation and manipulation of the data.
• Accurate recording of data for business intelligence and reporting.
• Consider wider topics of risk management such as occupational and industry risks.
• Internal and external client liaison/collaboration with regards to rates, products and other risk issues.
• Build and improve current models and internal processes.
• Assisting with ad hoc projects and calculations, e.g. Disability buy-outs, profit sharing calculations and reinsurance comparisons.
• Assist with risk calculations and provide technical support to the FundsAtWork Pricing department.
• Ensure that all authorisation protocols, tools and systems are adhered to and are used correctly and effectively.

Client

• Build a strong relationship with the sales channel so that existing business is retained at profitable rates while new business is secured with appropriate margins.
• Build and maintain relationships with relevant organisation's to ensure in-depth knowledge of all related acts, regulations and regulatory frameworks.
• Compile, monitor and deliver on service level agreements with internal and external stakeholders to meet or exceed client expectations.
• Ensure satisfactory resolution of all queries and problems.
• Participate in the design and application of a stakeholder feedback capability in respect of service delivery.
• Track and address Product Pricing related complaints and identify trends and major issues to be addressed.

People

• Enhance the image of MMH through professional client liaison:
• Internally and externally with other Departments/ Brokers/ Employers/ Members/ Reinsurers.
• Work together with consultants to support client retention and new business acquisition via excellent customer service and maintaining excellent client and broker relationships.
• Provide technical pricing guidance and support to the Sales Channel and other departments.

Finance

• Ensure rates and underwriting requirements provided mitigate financial risks.
• Increase profits and ensure rates provided are sustainable.
• Contribute towards reducing departmental operating costs.

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