Front Office Receptionist.

The Front Office Receptionist will be responsible for managing the company’s front desk on a daily basis, handling administrative and clerical tasks, and providing outstanding customer service to clients, visitors, and internal stakeholders. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Front Desk Management

* Greet and welcome clients, visitors, and staff in a professional and friendly manner

* Direct visitors to the appropriate offices, departments, or personnel

* Maintain a clean, organized, and presentable reception area at all times

* Manage visitor logs, access control, and security protocols

Communication & Customer Service.

* Answer, screen, and forward incoming phone calls professionally

* Respond to general inquiries via phone, email, and in person

* Provide accurate information about the company’s services and operations

* Handle customer complaints or concerns and escalate when necessary

Administrative Support

* Perform general administrative duties including filing, photocopying, scanning, and data entry

* Manage incoming and outgoing mail, courier services, and deliveries

* Maintain office supplies inventory and place orders when necessary

* Support scheduling of meetings, appointments, and conference room bookings

Office Coordination.

* Assist in coordinating internal events, meetings, and office activities

* Liaise with vendors, service providers, and building management where required

* Ensure office equipment (printers, phones, etc.) is functioning and report issues promptly

Record Keeping & Documentation

* Maintain accurate records of visitors, calls, and correspondence

* Ensure confidentiality of sensitive information and documents

* Support document preparation and basic reporting tasks

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