Front Office Executive at Wildebeest Travels Ltd

--Powermax General Electrical Merchants Ltd--

Job Description

Job Industry

Administrative and Support Services

Job Salary Currency

KES

Job Salary Fixed

No

Key Deliverables

  • Welcome, check in and check out guests in a warm polite professional manor.
  • Operate our POS system
  • Track guest bills and prepare invoices and follow up on payments
  • Handle guest enquiries via phone,emails,WhatsApp and walkins 
  • Coordinate group bookings for NGO's, Schools , Universities & institutions
  • Assist with shop sales
  • Liase closely with housekeeping, kitchen,maintenance & security 
  • Ensure Health & Safety, security ,emergency  & property procedures are followed
  • Handle guest complaints ,concierge services 
  • Coordinate group bookings
  • Track guest meal plans
  • Promote and coordinate  guest tours & safaris,

Professional Qualifications

Industry Qualification
Hospitality Management Diploma or degree in hospitality or tourism or relate field, not a must but would need to be a quick enthusiastic learner Excellent communicator & customer service skills Well organised with strong attention to detail Ability to multi task and work under pressure Computer literate with some knowledge of POS systems ( will train the right candidate) Presentable courteous and guest focused Excellent English speaking skills

Application Process

Close Date

28/02/2026