Front Desk / Admin Officer at Ladkem Eye Hospital

Ladkem Specialist Eye  Hospital (RC:9275337) is a specialist  hospital, fully registered with Lagos State Private Hospital Registration Authority with Registration Number: LSPHRA / VIII / 99 / 12. The Hospital was founded on the basis of total quality  management in eye care delivery services and has been providing excellent eye care services delivery to Nigerians and Foreigners alike since its inception over twenty years ago. Hospitals& Treatment Centers

As one of the health care providers under the National Health Insurance Scheme, we provide secondary health care services in the area of Ophthalmology and Optometry and currently have service provision agreements with some Health Maintenance Organizations (HMO’s).

• Managing front office operations, handling communications, providing administrative support, and maintaining an organized reception area.
• Ensuring customer’s satisfaction at all times;
• Listening to customers complaint and prompt in giving management feedback;
• Answer all client questions and incoming calls;
• Ensuring adequate supply of visitors’ form, new patient data form, hospital flyer, Hospital account slip etc at the front office;
• Ensuring that the hospital maintains adequate inventories for effective operation;
• Drafting of letters, memos, medical reports, bills and other correspondence;
• Maintain accurate records, files, and documents while ensuring proper organization and easy retrieval of information, Ensuring daily auditing of case notes;
• Ensuring customers pay their accurate bills, proper handling of cash and remittance of all receivables to the accounts officer;
• Daily registration of all transactions before the close of work each day on QUICK-BOOKS and Electronic Medical Records (EMR);
• Liaising with Health Maintenance Organizations (HMOs) for better services, referrals and prompt payments of bills.
• Ensuring proper management of the social media accounts of the organization, including X, Facebook, WhatsApp, Tik-Tok and others;

Interested and qualified candidates should submit physical copy of their application letter, detailed resume, and copy of credentials to:

The Chief Operating Officer,

Ladkem Specialist Eye Hospital,

1B, Adeniyi Adefioye Street,

By Ogosco Bus Stop, Kilo,

Surulere, Lagos. 

EyeExams & Optometry

Electronic copy should be forwarded to: enquiries@ladkemeyehospital.com using the Job Title as the subject of the email.