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Food and Beverage Manager at Afrik Interim

--Powermax General Electrical Merchants Ltd--

Job Description

About AFRIK INTERIM

Afrik Intérim HR services is a leading provider of human resources solutions.

As part of a partnership approach, continuous improvement and performance-oriented, Afrik Intérim HR Services supports you in managing your Human Capital effectively and efficiently in order to guarantee the sustainable achievement of your objectives.

With over 15 years of experience, we work to bring people and businesses together in the DRC.

We are recruiting a Food and Beverage Manager for one of our clients operating in the hospitality sector.


The position

1. Main mission

The Food and Beverage Manager is responsible for the overall management of the establishment's food and beverage services. He or she ensures guest satisfaction, service quality, and operational profitability. The manager supervises teams, coordinates activities, and contributes to the establishment's image and reputation.


Job Industry

Hospitality Management

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Operations Management
  • Oversee the daily operations of the food and beverage services.
  • Ensure the implementation and compliance with quality, hygiene and food safety standards.
  • Coordinate activities with other departments to ensure smooth and efficient service.
  • Team management
  • Recruit, train and supervise food and beverage service staff.
  • Organize work schedules and ensure that positions are covered according to needs.
  • Motivate and supervise teams to maintain a high level of performance and customer satisfaction.
  • Resource management
  • Manage raw material inventories and supplies.
  • Control costs and budgets allocated to food and beverage services.
  • Negotiate with suppliers to obtain the best prices and conditions.
  • Customer relations
  • Provide a warm and personalized welcome to customers.
  • Resolve customer issues and complaints professionally and efficiently.
  • Collect and analyze customer feedback to improve services and offerings.

Challenges and benefits

  • Contribute to the establishment's reputation and customer satisfaction.
  • Benefit from a dynamic and stimulating work environment.
  • Access training and professional development opportunities.
  • Enjoy social benefits and attractive working conditions.

Essential Qualities

Essential Qualities
  • Bac+3 level diploma or higher in hotel management, catering, management or related field.
  • Training in food and beverage services management is an asset.
  • At least 3 years' experience in a similar position, ideally in the hotel or restaurant sector.
  • Experience in team management and coordination of food and beverage services is required.
  • Knowledge of hygiene and food safety standards.

Technical skills:

  • Proficiency in food and beverage operations management techniques.
  • Ability to use inventory and order management software.
  • Knowledge of budget and cost management methods.
  • Mastery of negotiation techniques with suppliers.

Behavioral skills:

  • Sense of organization and rigor
  • Team spirit and ability to work under pressure
  • Excellent communication and sense of service
  • Analytical and problem-solving skills
  • Integrity and discretion
  • Leadership and ability to motivate teams
  • Customer service skills and ability to handle complaints

Application Process

Close Date

13/09/2025

Apply Now!