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External Sales/Company Ambassador at Shimansky

--Powermax General Electrical Merchants Ltd--

Job Description

Shimansky, one of South Africa's leading luxury diamond and jewellery houses, is seeking an exceptional External Sales Representative to join our team in Cape Town.

We are looking for a sophisticated, confident and highly personable individual who will represent Shimansky within the luxury hospitality, tourism and travel industry.

This is not a traditional retail sales role. It is a relationship-focused position that requires exceptional interpersonal skills, professional presentation and the ability to establish lasting partnerships. Your primary responsibility will be to ensure that Shimansky remains the preferred and recommended luxury jeweller and diamond experience among Cape Town's leading hotels, concierge teams, travel agencies, tour operators and Destination Management Companies (DMCs).

Job Industry

Business Development, Sales, Marketing and Retail

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

Relationship Management & Business Development

  • Manage, nurture and strengthen existing relationships with luxury hotels, concierge teams, travel agencies, tour operators and DMCs.
  • Identify and establish new strategic partnerships that align with the Shimansky brand and target clientele.
  • Conduct regular, structured visits to partner establishments, building strong relationships with concierge teams, guest relations managers and relevant decision-makers.
  • Ensure Shimansky remains top of mind and the preferred recommendation among referral partners.
  • Build relationships through proactive engagement, consistency, exceptional service and genuine personal attention.

 

Brand Representation & Partner Engagement

  • Act as a professional Shimansky Brand Ambassador, consistently reflecting the brand's values, image and standards.
  • Confidently present the Shimansky story, signature jewellery collections, diamond craftsmanship and exclusive visitor experiences.
  • Educate hospitality and travel partners about Shimansky's offerings so they can confidently recommend the brand to their guests.
  • Represent Shimansky at luxury travel trade shows, tourism exhibitions, networking functions and industry events.
  • Maintain an immaculate, professional appearance and conduct at all times.

 

Marketing Support & Referral Generation

  • Ensure partner establishments have sufficient, up-to-date and beautifully presented Shimansky brochures, maps and relevant marketing materials.
  • Regularly assess the visibility and presentation of Shimansky materials at partner locations.
  • Generate quality referrals and encourage bookings and visits to Shimansky boutiques, showrooms and diamond experiences.
  • Collaborate with internal teams to ensure referred guests receive exceptional service.
  • Identify opportunities to strengthen partner engagement and loyalty.

 

Account Planning & Reporting

  • Plan and manage a structured weekly schedule of partner visits and follow-ups.
  • Maintain accurate records of account interactions, relationship developments and referrals.
  • Identify opportunities, competitive activity and changing market dynamics.
  • Provide regular reports on account engagement, new partnerships and referral activity.
  • Work towards agreed performance objectives and contribute to the company's commercial growth.

Essential Qualities

Essential Qualities

We are looking for someone who is:

  • Immaculately presented: Maintains the polished, refined and professional appearance expected of a luxury brand representative, with a presentation standard comparable to premium airline cabin crew or five-star hospitality professionals.
  • Exceptionally articulate: Speaks confidently, clearly and professionally, with excellent conversational and presentation skills.
  • A natural relationship builder: Connects easily with people, remembers the small details and understands how to nurture lasting professional relationships.
  • Confident and charismatic: Comfortable engaging with luxury hospitality professionals, senior decision-makers and international industry partners.
  • Professional and discreet: Demonstrates excellent etiquette, sound judgement, reliability and respect for client and partner confidentiality.
  • Proactive and commercially minded: Understands that successful relationship management must ultimately translate into quality referrals and business opportunities.
  • Organised and self-motivated: Can independently manage a busy schedule, multiple accounts and regular follow-ups.
  • Consistent and resilient: Understands the competitive nature of the luxury industry and the importance of continually earning and maintaining partner loyalty.

 

Minimum Requirements

  • A valid driver's licence and reliable own vehicle are essential.
  • Fluent in English, both written and spoken, with exceptional communication skills.
  • Professional presentation and excellent personal grooming.
  • Excellent interpersonal, networking and relationship-management skills.
  • Ability to work independently and manage an external account portfolio.
  • Willingness to travel regularly throughout Cape Town and surrounding areas.
  • Comfortable attending networking events, exhibitions and industry functions.
  • Strong organisational skills and attention to detail.

Highly Advantageous

  • Previous experience in luxury hospitality, five-star hotels, airline cabin crew, luxury tourism, concierge services, premium sales, business development or key account management.
  • Existing relationships within Cape Town's luxury hospitality or travel industry.
  • Proficiency in additional languages.

Application Process

Close Date

29/10/2026

Apply Now!