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Estimator and Customer Service – Printing Company, Kinshasa

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Job Description

INSTAPRINT is a Limited Liability Company (SARL) based in Kinshasa. Building on a legacy that began in 1982 in Nairobi, it has established itself as one of the most efficient printing companies in the DRC, with modern machinery and expert technical teams.

Job Industry

Customer Service & Support

Job Salary Currency

CDF

Job Salary Fixed

No

Key Deliverables

  • Receive and analyze quote requests (formats, papers, finishes, quantities, deadlines).
  • Calculate the cost prices (materials, labor, machine time, subcontracting) and propose selling prices.
  • Optimize quantities and taxes to reduce costs and improve margins.
  • Drafting offers, sending them to sales representatives/clients and ensuring follow-up until the order.
  • Update the databases (paper prices, consumables, standard times).
  • Collaborating with production to validate technical feasibility and deadlines.
  • Contribute to the continuous improvement of quoting processes.
  • Customer service

Professional Qualifications

Industry Qualification
Customer Service & Support Degree in mathematics, statistics, economics/business or equivalent. Strong skills in calculation, logic and data analysis. Proficiency in Word, Excel (formulas, pivot tables, accuracy in files), Internet and email. Business acumen and profit margin awareness; rigor, speed of execution, reliability, team spirit. Experience in quoting/estimating (industry, printing or similar environment) is an asset — motivated young graduates welcome.

Application Process

Close Date

11/04/2026

Apply Now!