Direct Sales Representative at KCB Bank Kenya

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya - incorporated with effect from January 1, 2016 - and all KCB's regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan

• Sourcing prospective customer leads from various sources, such as referrals, cross-selling opportunities, sales activations organized by the bank or sales leads provided by the bank.  
• Explaining the features of the products to prospective customers in line with the product's specifications and treating customers fairly. 
• Guiding customers on how to complete applications for the respective product they wish to purchase.  
• Reviewing of the application and documentation provided by the customer to confirm accuracy.  
• Authentication of customer details by checking the original copies against photocopies of documents provided e.g. National ID and passports.  
• Forwarding completed applications to the relevant Sales Manager or Retail Support Team, within 24 hours of sign-off by the customer.  
• Prospecting customers for any other Bank products suitable for their needs.  
• Ensuring safe custody of customer documents under their care.  
• Forwarding customer feedback or complaints to the respective Sales/Branch Manager.  
• Sharing market information from the field to the leadership to improve the bank’s products and provide regular Sales reports.

Interested and qualified? Go to KCB Bank Kenya on eoin.fa.em3.oraclecloud.com to apply