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Waiters at Stedmak Gardens and Recreational Centre

--Powermax General Electrical Merchants Ltd--

Job Description

We are seeking experienced and professional Waiters to join our Food & Beverage team. The ideal candidates must have a minimum of two (2) years’ experience working in a 3-star or higher-rated hotel. The role involves providing excellent table service, attending to guests promptly, and ensuring an exceptional and memorable dining experience. 

Job Industry

Hospitality Management

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Greet guests warmly and provide a welcoming atmosphere.
  • Present menus, explain daily specials, and provide menu recommendations.
  • Accurately take food and beverage orders and input them into the POS system.
  • Serve food and drinks promptly and in accordance with service standards.
  • Check in with guests to ensure satisfaction and handle any concerns professionally.
  • Clear and reset tables efficiently for incoming guests.
  • Assist in maintaining cleanliness and organization in the dining area.
  • Handle payments accurately and issue receipts.
  • Comply with all food hygiene and safety regulations.
  • Coordinate effectively with kitchen and bar staff for timely service.
  • Follow company policies and report any issues to the supervisor promptly.

Academic Experiences

Qualification Industry
Certificate Hospitality Management

Essential Qualities

Essential Qualities
  • Minimum of 2 years’ verifiable experience as a waiter in a 3-star or higher-rated hotel.
  • Excellent communication, customer service, and interpersonal skills.
  • Ability to work under pressure and multitask effectively.
  • Flexible to work shifts, weekends, and holidays.
  • Basic knowledge of food and beverage service operations.
  • High school certificate or equivalent qualification.

Preferred Competencies:

  • Professional and courteous guest interaction.
  • Ability to handle multiple tables and guest requests simultaneously.
  • Accuracy in order-taking, billing, and food presentation.
  • Familiarity with menu items, ingredients, and upselling techniques.
  • Strong teamwork and coordination with support departments.
  • Calm and efficient in handling guest concerns or complaints.
  • Physically fit to stand and move around for extended hours.

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Application Process

Qualified candidates should send their application and updated CV to career@stedmakgroupofhotels.co.ke with the subject line “Waiters Application.” Only candidates who meet the minimum experience requirement will be considered. Applications will be reviewed on a rolling basis

Close Date

15/07/2025

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