Utilities Specialist at Jalusi Corporation

Jalusi Corporation is a dynamic and growing company that specializes in providing digital and business solutions to businesses. We are seeking an experienced and passionate Utilities Specialist to join our team and help us take our business to the next level.

• The role is responsible for effective engagement with Utility Service Providers to ensure efficient query and dispute resolution, as well as the timely opening and termination of utility accounts. The position also involves sourcing critical information from Utility Service Providers and other key stakeholders and distributing this information to relevant departments across the business.
• Job Summary:
• Manage relationships with key stakeholders (e.g., Utility Service Suppliers, MTN, IHS, etc.).
• Resolve utility-related queries and disputes.
• Open new utility accounts.
• Terminate or close existing utility accounts.
• Lead the process for payments, refunds, and recovery of deposits and credits when required.
• Handle and resolve queries efficiently and professionally.
• Assist with coordinating and tracking meter readings.
• Maintain progress trackers, supplier reports, client activity reports, and other related documentation.
• Liaise professionally with internal departments, clients, and external organizations.

If you are a motivated and experienced operations professional with a passion for contributing to business growth, please submit your application including your resume to recruitment@jalusi.co.za