Tupande Zone Supervisor

Seeking a professional with 2+ years’ experience to lead retail operations. You will use your sales expertise to manage teams, deliver exceptional service, and drive impact.

• Achieve sales, repayment and impact targets for your zone.
• Manage multiple channel performance through the entire business cycle simultaneously, working with cross-functional teams as necessary, and serve as the primary contact for all zonal performance.
• Provide technical support and training to Duka Assistants and Field Agents by setting up and facilitating weekly meetings.
• Define and manage work planning for Duka Assistants and Field Agents
• Oversee and execute inventory ordering, data entry and merchandising.
• Oversee the control environment at the Duka
• Actively build your teams through hiring, training and performance management
• Supporting planning and implementation of promotion programs for your zone.
• Assist customers in understanding their needs, articulate key differentiators and typical customer buying journeys, and generally display a passion for our program.
• Support your team to create sales opportunities for customers

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