Travel Consultant at Talent Towers

• We are looking for a detail-oriented and customer-focused Travel Consultant to manage end-to-end air travel queries.
• You will be the face of the Company, handling reservations, ticketing, and post-booking support while ensuring a seamless experience that is far beyond the ordinary.

• Operations: Manage multi-channel queries (calls, emails, chat) for flight bookings, fares, and airline policies.
• Ticketing: Execute ticket issuance, reissuance, cancellations, and refunds with surgical accuracy.
• Crisis Management: Navigate complex schedule changes and IRROPS to ensure traveler safety and satisfaction.
• Networking: Liaise with 20+ global airlines and internal tech teams to resolve bottlenecks in real-time.

Interested and qualified candidates should send their CV to: recruitment@talenttowers.ng using the Job Title as the subject of the mail.