Tracking Officer at Hesu Investment Ltd October 2025

Company Overview

Hesu Investment Ltd is licensed under Tanzania Revenue Authority to operate ICD facility since 2012. Its well-located depot site includes 9 acres of paved yard; with the capacity to store 3800 Twenty Foot equivalent units (TEUS) stacked 5 high. Our Vision is to establish ourselves as the leading Container and Transport Logistics provider, our Mission is to exceed our client’s needs by consistently improving our quality services. Our team is comprised of talented individuals who are driven to achieve excellence in ICD, CFS Industry.

Job Overview:

Tracking  officer will be responsible for monitoring and tracking the movement of containers within the inland container depot. The Trackers will work closely with the operations team to ensure accurate and timely tracking of containers, maintaining visibility throughout the transportation process.

1. Monitoring Vehicle Movements
   • Trackers are responsible for monitoring the real-time location and movements of vehicles within the transport fleet using GPS tracking systems or other monitoring tools.
2. Tracking Shipments:
   • They track the movement of shipments or goods from the point of origin to the final destination, ensuring timely delivery and providing updates to relevant stakeholders.
3. Maintaining Records:
   • Trackers maintain accurate records of vehicle movements, shipment statuses, delivery times, and any incidents or delays encountered during transportation.
4. Communicating with Drivers:
   • Trackers communicate with drivers or operators to provide instructions, updates, and assistance as needed. They may also relay information about traffic conditions, route changes, or weather alerts.
5. Resolving Issues:
   • In case of delays, detours, or other disruptions to the transportation process, trackers work to resolve issues promptly and efficiently to minimize impact on delivery schedules.
6. Coordinating with Other Departments:
   • Trackers collaborate with other departments such as logistics, operations, and customer service to ensure seamless coordination and communication throughout the transportation process.
7. Analyzing Data:
   • They analyze tracking data to identify trends, optimize routes, improve efficiency, and make recommendations for process improvements.
8. Ensuring Compliance:
   • Trackers ensure that vehicles comply with regulations and company policies regarding speed limits, rest periods, and other safety requirements.
9. Customer Service:
   • They provide excellent customer service by promptly addressing inquiries, providing accurate shipment updates, and resolving any issues or concerns raised by customers.
10. Emergency Response:
    • In the event of accidents, breakdowns, or emergencies, trackers coordinate with relevant authorities and provide support Qualifications: 

Interested candidates are encouraged to submit a resume and cover letter outlining their qualifications and interest in the position to recruitment@hesu.co.tz