Support Manager: Distribution

Clover is looking for a Support Manager: Distribution to Develop and implement efficient Secondary Distribution Processes and Systems.  Install and Optimize Secondary Distribution Systems (Road Show, DRM, Camera's, Mix telematics…). Track efficiencies through the correct KPI's 

• Coordinate and implement Distribution KPI's for all the Clover Distribution facilities  
• Standardize Distribution processes and Distribution KPI's across all facilities 
• Set-up Daily, Weekly and Monthly Distribution KPI Reports  
• Ensure best practices are identified and implemented nationally  
• Investigate and Implement New technologies to improve KPI's /reduce cost 

Implement  Distribution systems nationally  

• Coordinate and implement Secondary Distribution projects  
• Write SOP's and conduct user training  
• Set up location and systems, develop and design distribution processes.  
• Ensure Optimal Routing is implemented nationally (Centralized/de-centralized)  
• Update training documentation bi-annually  

Provide Distribution System Support 

• Ensure payment of Distribution Systems Vendors (e.g. maintenance, overtime, service rendered)  
• Provide first/second line support for Distribution Systems. (24/7/365)  
• Administer SLA's with Distribution System vendors and support vendors for hardware. (Roadshow, DRM, Camera's ...)  
• Coordinate and control the pool of hardware to support Distribution software with vendors and finance. 

Perform System and Process Audits 

• Audit Distribution processes annually to ensure compliance in process.  
• Ensure KPI's is utilized to drive performance /reduce cost  
• Ensure that the expediting Centres processes and focus areas is aligned to get maximum benefit of Distribution Systems / reduce cost  
• Bi-Annual review of Master Routes for sites that don’t use Dynamic Routing 

Distribution Development  

• Identify Areas where Distribution Processes/Systems can assist the development/improvement of other development areas (link to warehousing, primary distribution and other areas of the Business)  
• Accommodate and find suitable solutions to accommodate changes in the business (Customer DC's, New Principals, Masakhane...)  
• Coordinate Secondary Distribution Studies to reduce Cost (NDD's, delivery frequencies, truck sizes, back-doors, over-time …)  

APPLY HERE