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Social Media & Community Manager at Club Concierge Africa

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Job Description

Club Concierge Africa is recruiting suitably qualified candidates to fill the position below:

Job Title: Social Media & Community Manager

Location: Ikeja, Lagos

Employment Type: Full-time

The Role

  • We’re looking for a creative, strategic, and highly engaged Social Media & Community Manager to grow our digital presence and deepen our relationships with travelers around the world.
  • You’ll own our social channels, create content that inspires wanderlust, and foster an engaged community of passionate adventurers.
  • If you live and breathe storytelling, trends, and travel, this role is for you.

Job Industry

Media, Advertising And Branding

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

Social Media Strategy & Execution:

  • Own and execute the day-to-day management of all social platforms (Instagram, TikTok, Facebook, LinkedIn, Pinterest, etc.).
  • Develop and maintain a content calendar aligned with marketing campaigns, product launches, and brand moments.
  • Create and publish high-quality, engaging, and on-brand content (posts, reels, stories, videos, etc.).
  • Stay on top of trends and platform updates to keep our content fresh and relevant.
  • Analyze performance metrics and optimize content based on insights and community feedback.

Community Engagement & Growth:

  • Build, nurture, and grow an engaged community of travelers and followers across platforms.
  • Actively monitor and respond to comments, DMs, tags, and mentions to drive meaningful conversations and customer loyalty.
  • Develop and execute initiatives that turn followers into superfans (e.g., UGC campaigns, ambassador programs, giveaways, live events).
  • Identify and build relationships with influencers, creators, and like-minded brands.

Collaboration & Coordination:

  • Work closely with the content, design, and marketing teams to align messaging and visuals.
  • Partner with customer experience and product teams to share community feedback and insights.
  • Coordinate with external creators, freelancers, and agency partners as needed.

Essential Qualities

Essential Qualities
  • 10+ years of experience managing social media and/or online communities for a brand—ideally in travel, lifestyle, or hospitality.
  • Deep understanding of social platforms, content formats, algorithms, and analytics.
  • Strong visual eye and ability to brief or create aesthetic, on-brand content.
  • Excellent communication skills—both written and visual.
  • Proactive, organized, and obsessed with staying ahead of digital trends.
  • A natural community builder who thrives on connection, storytelling, and shared experiences.
  • Passion for travel and cultural exploration is a must!

Bonus Points For:

  • Experience with tools like Later, Sprout, Canva, Figma, or Adobe Creative Suite.
  • Video editing or photography skills.
  • Influencer marketing or UGC management experience.
  • Knowledge of SEO, email marketing, or web content strategy.

Application Process

Interested and qualified candidates should send their Application / CV to: career@clubconcierge.com using the Job Title as the subject of the mail

Close Date

10/05/2025

Apply Now!