SME Sales Specialist - M/F at Sodeico

We are a company specializing in Human Resources Management (HRM). We offer optimized solutions in recruitment, staffing (local and expatriate), HR consulting, training, as well as payroll outsourcing. We operate throughout Central Africa. Sodeico Manpower is also a member of an international consortium that provides technical expertise and integrated project management funded by donors such as the European Union (EU), the World Bank (WB), and the African Development Bank (AfDB). SODEICO Manpower is your performance partner. We support you with quality service, allowing you to focus on your core business and increase productivity.

• Participate in the growth of VBU department revenues
• Understand the “sales” objective for the financial year set by the company (Objective by sector, by individual, etc.)
• Implement strategies recommended by VBU Sales Management
• Sale to SMEs (private and public) of various broadband solutions (Mobile, Radwin, PABX, Voip, Fiber optic products, Satellite, M2M, Reverse billing, etc.)
• Have a good understanding of all existing products and new products developed by the company
• Ensuring that Vodacom's offerings meet customer expectations
• Report daily, weekly and monthly on sales activities
• Monitor competitive activities and make recommendations on evolving market data
• Manage a portfolio of SME business clients (private and public) both in the sale of new solutions and in retention in order to maintain and increase the value of the portfolio
• Carry out regular sales visits to customers
• Ensure customer retention and pay particular attention to their needs
• Maintain good relationships with customers at all levels of responsibility.
• Ensure all retention strategies are closely monitored for customer retention
• Interact with the Admin, Credit Control, Operations, Billing, Customer service, technical divisions for the resolution of customer queries
• Manage the prospecting of new business clients (private and public) for the sale of solutions and services
• In Direct Sales: Make regular presentations of products and solutions to prospective companies
• Indirect Sales: Develop the sales and acquisition strategy for SME customers through the necessary indirect channels (freelancers, distributors, resellers, etc.) and manage selected partners
• Ensure that a weekly prospecting list (existing and new customers) is drawn up and sent at the start of the week to the line manager
• Participate in weekly VBU department meetings
• Participate in weekly sales performance meetings and share individual achievements
• Perform daily hygiene of the “reportforce” Pipeline on sales opportunities
• Develop and maintain up-to-date account management plans for all clients

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