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Service Consultant (HPI) at PPS

--Powermax General Electrical Merchants Ltd--

Job Description

Reference NumberPPS250630-1
Job TypePermanent
Job TitleService Consultant (HPI)
Business UnitPPS Health Professions Indemnity
DepartmentHPI
Location - CountrySouth Africa
Location - ProvinceGauteng

 The primary responsibility is the provision of administrative activities across PPS Health Professions Indemnity business processes to service members. Ensuring service standards are maintained and improved on for the growth and retention of business.

Job Industry

Business Administration and Social Studies

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Provide professional service to clients, advisers, internal and external stakeholders.
  • Provide Financial Advice on products offered by PPS Health Professions Indemnity to members.
  • Administration of all business processes
  • Database management – understanding and managing client information on behalf of PPS Health Professions Indemnity
  • Manage and submit invoices and expense claims.
  • Diary management, travel, and calendar bookings
  • Assist in marketing and sales activities, including promotional events and campaigns.
  • Filing, scanning, and ensuring proper record keeping.
  • Prepare reports and presentations as needed.
  • Ensure compliance with all relevant regulations and internal policies.
  • Other ad-hoc activities or duties

Essential Qualities

Essential Qualities
  •  An appropriate undergraduate degree (business, administration, risk, and compliance)
  • Post-graduate qualification will be an advantage.
  • FAIS qualification and RE5 will be an advantage (requirement to obtain this once appointed)
  • Appropriate experience in a client-facing role with adequate exposure to business processes
  • Financial services experience will be an advantage
    Experience with database management software

Interpersonal and Intrapersonal Skills

  • High work ethic, ability to work independently and productively without constant supervision.
  • Passion for client service deliver
  • Effective office administration skills
  • Curious, focus on process improvement opportunities.
  • Proven ability to handle multiple priorities simultaneously, with quality results.
  • Excellent organisational skills, attention to detail, excellent written and oral communication skill
  • Team player, willing to get the job done.
  • Problem-solving skills and ability to think critically.
  • Strong interpersonal skills, capable of building relationships with clients and team members
  • Adaptability and willingness to learn new skills and technologies


Additional Skills and Attributes

  • Basic understanding of financial principles and risk management
  • Ability to work under pressure and meet deadlines

Application Process

Close Date

07/07/2025

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