Senior Manager Strategy & Operations - Technology at M-KOPA

--Powermax General Electrical Merchants Ltd--

Job Description

The Impact - Your strategic leadership will directly unlock technology solutions for millions of people across Africa who've been excluded from traditional financial services. We've already helped over 5 million customers access over $1.5 billion in credit, and your operational excellence could accelerate this impact exponentially.

It's your chance to be part of something that's literally transforming lives across an entire continent 🌍 Imagine leading initiatives where success means our platform scales to serve a million new customers, our engineering teams launch in three new countries simultaneously, or our technology infrastructure empowers entire communities to access their first digital financial services.

Our Mission 🌍 We create financial inclusion for the traditionally excluded through a fair, flexible, customer-centric financing model. We strive to drive greater inclusion of women, youth, and low-income communities.

Our Impact 💚 Our technology has created measurable change:

  • Connected 📱: 1.7 million first-time mobile internet users connected
  • Prosperous 💰: 62% of customers use M-KOPA smartphones for income generation, with 30,000+ livelihoods created for agents
  • Green 🌱: 2.1 million tonnes of CO2 avoided through clean energy products, with over 100,000 circular economy products provided

Ready to drive financial inclusion through strategic technology leadership? Apply now to join our mission.

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritise well-being, and embrace flexibility.

This is a fully remote role, you would be working within the following time zone (UTC -1 / UTC+3) with a diverse group of other employees working remotely from locations such as UK, Europe and Africa.

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training. We support individual journeys with family-friendly policies, prioritize well-being, and embrace flexibility.

Job Industry

Business Management /Business Advisory

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

The Opportunity

🎯 Mission-driven strategy: Every process you build helps expand financial inclusion for under-banked populations

⚡ Immediate impact: See your strategic decisions improve lives in real-time, not just quarterly reports

🏆 Global recognition: Join a company named by TIME 100 as one of the world's most influential and by the Financial Times as Africa's fastest-growing for 4 consecutive years (2022-2025)

🚀 Scale challenges: Lead operations for technology serving millions across multiple African markets

🌱 Environmental impact: We're carbon-negative, having displaced over 2 million tonnes of emissions

Essential Qualities

Essential Qualities
  • Strong background in technology strategy within a FinTech environment with proven strategic/operational/advisory leadership experience
  • Proven track record leading strategic initiatives and driving operational improvements including procurement, vendor management, and organisational goal setting
  • Experience working with distributed engineering teams, agile development practices, and cross-functional stakeholder management
  • Strategic mindset with ability to translate vision into actionable plans, combined with strong analytical and problem-solving capabilities
  • Exceptional communication skills and emotional intelligence to build relationships across all organisational levels
  • Bias for action with proven ability to deliver results while creating structure in fast-paced, ambiguous environments


Application Process

Close Date

04/08/2025