Sahl Customer Care Consultant -Rumonge Branch

Customer Service & Support

No

Identify and attract the new loans and deposits to the branch through a well-prepared sales plan in order to reinforce sales strategy.
Initiate credit facility in order to recommend the approval through in death quality preliminary analysis.
Process credit application within stipulate TAT in order to increase customer certification level.
Check the Authentication on Products Applications in the System to Ensure KYC and AML
Monitoring loan facilities in order to insure minimum portfolio at risk.
Monitor accounts in order to minimize the dormancy rate and Overdrawn accounts
Resolve retail business customer inquire in order to improve customer satisfaction
Prepare daily/weekly sales report, Monthly portfolio report

Essential Qualities
Bachelor’s Degree preferably in a business-related field. Minimum of 3 (three) year’s banking experience in Loans and Customer Relationship Management. Strong leadership competencies. Excellent planning, organizing, problem solving and analytical skills. Good interpersonal skills and ability to establish new client relationships and generate new business. A good understanding of strong risk management practices paying particular attention to business, operational, reputational, compliance and ethical risks. Excellent communication and negotiation skills Excellent analytical and forecasting skills; must also have strong attention to detail. Strong leadership skills with demonstrated competencies in championing high performance.

Bachelor’s Degree preferably in a business-related field.
Minimum of 3 (three) year’s banking experience in Loans and Customer Relationship Management.
Strong leadership competencies.
Excellent planning, organizing, problem solving and analytical skills.
Good interpersonal skills and ability to establish new client relationships and generate new business.
A good understanding of strong risk management practices paying particular attention to business, operational, reputational, compliance and ethical risks.
Excellent communication and negotiation skills
Excellent analytical and forecasting skills; must also have strong attention to detail.
Strong leadership skills with demonstrated competencies in championing high performance.

17/07/2026