Research and Data Manager at Rwanda Convention Bureau (RCB)

Terms of Reference

Destination Marketing Department

Implement the strategy and action plan for research and data for the MICE sector.
Collect and analyze (qualitative and quantitative) data from markets, customers, and competitors to inform planning and decision-making across all industry segments.
Develop and manage effective D&R tools, solutions, and initiatives to monitor, evaluate, and measure MICE performance and impact.
Prepare bi-annual reports on global/regional MICE industry trends.
Present delegates’ intelligence reports to RDB's Tourism Regulations Department and private sector stakeholders (RAPCO, hotels, venues, transport providers, etc.) to ensure continuous improvement in the quality standards of events.
Implement the institution’s capacity-building plan to develop D&A maturity and improve data literacy.
Implement the Quality Management System within the data and Research unit.
Manage ad-hoc research requests from other departments.

Financial Activities

No

Essential Qualities
Master's degree in Statistics, Mathematics, Economics, or related fields with 5 years’ experience working in research or data analysis roles, data management, research methods, and statistical analysis or Bachelor’s degree in Statistics, Mathematics, Economics, or related fields with 7 years of experience in a similar position. Familiarities with data collection tools and techniques, such as online and physical surveys, interviews, focus groups, and observational studies. Proficiency in data analysis software, such as SPSS, SAS, or R, and experience using data visualization tools like Tableau or Power BI. Strong communication and presentation skills, with the ability to translate complex data and analysis into understandable insights and recommendations. Strong attention to detail, accuracy, and quality standards.

Master's degree in Statistics, Mathematics, Economics, or related fields with 5 years’ experience working in research or data analysis roles, data management, research methods, and statistical analysis or Bachelor’s degree in Statistics, Mathematics, Economics, or related fields with 7 years of experience in a similar position.
Familiarities with data collection tools and techniques, such as online and physical surveys, interviews, focus groups, and observational studies.
Proficiency in data analysis software, such as SPSS, SAS, or R, and experience using data visualization tools like Tableau or Power BI.
Strong communication and presentation skills, with the ability to translate complex data and analysis into understandable insights and recommendations.
Strong attention to detail, accuracy, and quality standards.

Interested and qualified candidates are encouraged to apply following the link provided below and submitting an updated CV in PDF format.

05/05/2025