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Receptionist (Brand Hostess) at Shimansky Jewelry

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Job Description

Receptionist / Brand Hostess


Location: Cape Town, South Africa (fully onsite role and entails shift work)


Are you a warm and welcoming individual with a passion for providing exceptional customer service? Shimansky, a renowned name in the high-end jewelry industry, invites you to an exciting opportunity to become the face of our brand as a Receptionist at one of our exclusive showrooms in Cape Town. This role is your gateway to a world of growth and learning, where your dedication to client service will be your greatest asset.

Job Industry

Customer Service & Support

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Be the first point of contact for our esteemed clients, offering a warm and professional welcome.
  • Assist in creating an inviting and customer-focused atmosphere within our stores.
  • Handle incoming calls, inquiries, and appointments with grace and efficiency.
  • Coordinate with the sales team and support daily operations.
  • Learn about our exquisite jewelry collections and assist in showcasing them to our clients.
  • Be a vital part of our dynamic team, contributing to a memorable client experience.
  • Ability to adapt easily to the requirements and guidelines of the organisation
  • Effectively communicate on the telephone
  • Must be able to clearly communicate guests’ needs to Sales Manager, Sales Executives, etc.
  • General administration duties

Essential Qualities

Essential Qualities
  • Matric (Grade 12) essential
  • 2 to 3 years’ Hostess/Reception experience, preferably in retail/ FMCG or Hospitality
  • Relevant tertiary qualification advantageous
  • Valid driver’s license and own vehicle
  • MS Office literate
  • Customer service
  • Excellent communication skills, with good spoken English skills
  • Listening skills
  • Interpersonal and people skills
  • Attention to detail and thoroughness
  • Ability to work flawlessly and effortless under stress and pressure
  • Possess pleasant personality and enthusiastic attitude
  • Possess vibrant attitude towards customer service
  • Classic, elegant and sophisticated in appearance and demeanor
  • High levels of professionalism and confidentiality
  • Attention to detail and numerical ability
  • Perfect time management skills to ensure services to guests/clients are not delayed
  • Ability to adapt easily to the requirements and guidelines of the organisation
  • Ability to learn fast on the job
  • Be a proactive and assist guests/clients in having the best experience possible
  • Be energetic, hardworking and extremely hands on
  • Be immaculately presented and a good communicator
  • Have an amazing attitude and work well in a team
  • Excellent product knowledge

Special Benefits for this Position

  • Opportunities for growth and development within the organisation.
  • A chance to be a vital part of a prestigious brand in the luxury industry.
  • Comprehensive training and ongoing support to enhance your skills.
  • A friendly and collaborative work environment.

Application Process

Send your CV & tell us why Shimansky is your perfect fit! You can apply via LinkedIn or email us at recruitment@shimansky.com

Close Date

19/07/2025

Apply Now!