Real Estate Customer Experience Management / Legal Services Executive at a Leading Real Estate Firm - Earl Consulting Lagos

Earl Consulting Lagos - Our client, a leading  real estate firm, is recruiting to fill the position below:

Job Title:  Real Estate  Customer Experience Management / Legal Services Executive

Location: Lagos

Employment Type: Full-time 

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Role Overview

• Our client is seeking a highly professional, strategic, and detail-oriented Customer Experience Management & Legal Services Executive on behalf of a leading real estate firm in Lagos.
• The successful candidate will play a dual-critical role: ensuring world-class customer engagement throughout the property lifecycle and providing expert legal oversight to secure all real estate transactions and operational compliance.
• This role is ideal for a candidate with a strong legal background and a passion for delivering premium service in the property sector.

Customer Experience & Client Relations:

• Oversee the end-to-end client journey, from initial enquiry and property viewing to post-purchase support and property handover.
• Implement client retention strategies, manage feedback loops, and resolve client complaints promptly to maintain high customer satisfaction.
• Serve as the primary point of contact for high-net-worth clients, ensuring a bespoke and professional service experience.

Legal Services & Compliance:

• Draft, review, and negotiate various real estate legal instruments, including Sales Agreements, Deeds of Assignment, Tenancy Agreements, and Joint Venture contracts.
• Ensure rigorous legal compliance with Lagos State property laws, land regulations, and building codes to mitigate institutional risk.
• Manage property documentation, perfection of titles, and coordinate with relevant government agencies (e.g., Land Registry, Surveyor General) to ensure seamless transaction closures.

Operational Support:

• Collaborate with the sales and marketing teams to ensure all promotional materials, pitches, and contracts align with legal and ethical standards.
• Provide internal legal advisory support for day-to-day business operations and corporate governance.

Interested and qualified candidates should submit their CV (Resume) and a Cover Letter highlighting relevant commercial achievements and target delivery history to: earlconsultinglagos@gmail.com using the Job title as the subject of the email.