Quality Improvement Officer at PCEA Chogoria Hospital

Chogoria hospital was started by the Scottish missionaries back in 1922 with the help of Mr and Mrs. Irvine being in charge. Chogoria hospital is on a side-road that branches off Embu - Meru highway about 2km from the highway. Chogoria hospital was built in a serene environment around 200km north of Nairobi city. It is situated within the fast-growing Chogoria township in the Mwimbi division, Maara district in Tharaka - Nithi county. Reporting to the Chief Executive Officer, the overall purpose of this role is to design, implement, monitor, and drive continuous quality improvement initiatives across departments/services to ensure high standards of patient care / service delivery, safety, compliance with national/international guidelines and accreditation standards.

Quality Assurance and Control

• Participate in the review of quality and patient safety program, policies, procedures, and processes.
• Guide the interpretation and implementation of developed quality standards, policies, and procedures in the context of the quality and patient safety framework.
• Constantly be involved in the training and communication of quality and patient safety issues and standards/best practices throughout the assigned areas.
• Conduct internal quality audits and support the development and implementation of corrective/preventive action plans to address non-compliance.
• Review Certification, accreditation, and regulatory agency survey and audit findings, and support the development and implementation of corrective and preventive action plans to address non-compliance.
• Lead in the collection, measurement, and presentation of data required for monitoring and improving quality and patient safety.

Continuous quality improvement:

• Lead the assigned departments in conducting Root Cause Analysis (RCA) for sentinel and adverse events.
• Identify opportunities for Continuous Quality Improvement and support the development and implementation of CQI activities in the assigned departments.
• Support assigned departments in the identification of relevant key quality performance indicators and in developing a database.

Leadership and Collaboration:

• Foster a culture of safety and quality throughout the hospital by promoting staff engagement and awareness of quality initiatives.
• Collaborate with department leaders and clinical teams to implement quality improvement projects.
• Provide training and education on quality, patient safety, and compliance standards for the hospital staff.
• Perform any other tasks assigned from time to time.

Interested candidates should send their cover letter, CV, and copies of relevant certifications to: hr@pceachogoriahospital.org

Please include the position title “Quality Improvement Officer” in the subject line.