Project Manager job at AKO Catering Facilities Management

The Project Manager is responsible for planning, directing, and overseeing all catering and facility management operations. The role ensures the efficient delivery of high-quality services, achievement of financial targets, compliance with contractual obligations, and maintenance of excellent client relationships while promoting continuous operational improvement and business growth.

1. Operational management

• Plan, coordinate, and oversee the day-to-day catering and facility management operations.
• Ensure all services are delivered in accordance with contractual requirements, company standards, and client expectations.
• Monitor operational performance and implement continuous improvement initiatives.
• Conduct routine operational inspections and site audits to ensure service quality and operational efficiency.
• Ensure adequate staffing levels and effective deployment of resources.

2. Financial management

• Prepare, manage, and monitor operational budgets.
• Ensure achievement of revenue, profitability, and cost control targets.
• Review daily, weekly, and monthly financial performance reports.
• Monitor food costs, labour costs, consumables, and other operational expenses.
• Identify opportunities for cost reduction and revenue enhancement.

3. Client relationship management

• Serve as the primary point of contact between the company and the client.
• Maintain excellent client relationships through regular communication and review meetings.
• Address client concerns promptly and ensure timely resolution of complaints.
• Identify opportunities to expand services and increase customer satisfaction.

4. People management

• Lead, supervise, coach, and motivate site employees.
• Ensure staff comply with company policies, procedures, and performance standards.
• Conduct performance appraisals and identify staff training and development needs.
• Promote employee engagement, teamwork, and a positive work environment.
• Manage recruitment, onboarding, disciplinary matters, and succession planning in collaboration with the HR Department.

5. Compliance, health, safety and quality

• Ensure compliance with food safety regulations, occupational health and safety requirements, and company policies.
• Maintain HACCP, hygiene, sanitation, and quality assurance standards.
• Conduct risk assessments and implement corrective and preventive actions.
• Ensure compliance with statutory and client-specific requirements.

6. Inventory and asset management

• Oversee inventory management for food, beverages, cleaning materials, and operational supplies.
• Ensure proper stock control, storage, and accountability of company assets.
• Minimize wastage and prevent stock losses.

7. Reporting and administration

• Prepare and submit operational, financial, and management reports.
• Maintain accurate operational records and documentation.
• Monitor KPIs and implement corrective actions where necessary.

8. Business development and strategic planning

• Support the development and implementation of business strategies.
• Identify opportunities for service improvement and contract expansion.
• Participate in tender preparations, project mobilization, and implementation of new contracts when required.
• Monitor market trends and recommend innovative service solutions.

Interested candidates are invited to submit their CV and Cover Letter to recruitment@akogroup.co.tz.