Pharmacy Supervisor at Médecins Sans Frontières

Ensuring general functioning of the pharmacy and supervising pharmacy supply chain processes in ac-cordance with MSF standards, protocols and procedures, in order to ensure its efficiency and operating availability

    Ensuring storage, stock management and supply processes, as well as hygiene and security proce-dures, tools, and protocols (controlling pests and rodents), implementing appropriate quality controls and records, in order to ensure good storage conditions (temperatures, humidity and light exposure) and availability of drugs and medical material, according to MSF protocols, national regulations and in cooperation with the logistics department.

·         Coordinating the delivery, reception and recording of international and local orders, in close coordina-tion with the logistics department, updating stock files and informing line managers on their status (shortfalls, over-stocking, expiry dates), in order to permanently ensure security stock levels and en-sure efficient management of stock.

·         Supervising orders of medical and drug material in order to ensure an efficient and appropriate con-sumption pattern under budget constraints.

·         Supervising the supply of drugs to patients, according to medical prescriptions, informing them on consumption patterns and keeping conditions in order to ensure their therapeutic progression

·         Ensuring efficient supply to other pharmacies managed/supported by MSF according to orders and stocks, and using cold chain when needed. Monitoring and analysing orders of depending pharma-cies in order to avoid ruptures of stock or having expired drugs.

·         Supervising, with the HR department, the associated processes (sizing, staff shifts, recruitment, train-ing, performance evaluation, development and internal/external communication) of the pharmaceutical team and the nursing staff, in order to ensure both the sizing and the amount of knowledge required and to improve their dispensing capabilities.

·         Recording all items received and issued in computer (Isystock) and reporting on drug consumptions and medical equipment dispensed according to protocols, informing on unusual patterns as well as forecasting future needs, in order to rationalise the budget and to ensure availability.

·         Assisting in training of nursing staff regarding dispensing of drugs and their side effects

Context Specific Accountabilities

·         Supervise and support pharmacy management practices at peripheral facilities.

·         Ensure continuous availability of essential medicines and medical supplies in compliance with MSF standards and national regulations.

·         Oversee forecasting, quantification, ordering, inventory control, and reporting of pharmaceutical commodities.

·         Strengthen data quality, consumption reporting accuracy, and timely submission of pharmacy or-ders.

·         Conduct routine stock reviews to prevent stock-outs, expiries, and overstocking.

·         Ensure efficient redistribution or replenishment of medicines between supported facilities when necessary and preventing stock ruptures or wastage.

·         Ensure accurate recording of stock movements and consumption data within approved systems, analyze trends, report irregularities, and support evidence-based forecasting to maintain service continuity

·         Oversee dispensing practices at peripheral facilities to ensure medicines are supplied according to prescriptions, patients receive appropriate counseling, and therapeutic outcomes are supported.

·         Monitor and enforce Good Storage Practices (GSP) and proper cold chain management where applicable.

·         Provide technical onsite mentoring and capacity building to pharmacy and nursing staff at periph-eral facilities, strengthening dispensing practices, stock management skills, and knowledge of medicine use and side effects.

·         Support pharmacovigilance activities and adverse drug reaction reporting.

·         Identify pharmacy service delivery gaps affecting maternal and neonatal care and recommend cor-rective actions.

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