Job Description
Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating to not only achieve financial success, but to ignite positive and meaningful change within our society.
Job Industry
Job Salary Currency
Job Salary Fixed
NoKey Deliverables
Reception & Office Operations
· Manage front desk and switchboard duties.
· Oversee daily office logistics, cleanliness, and maintenance.
· Procure office supplies, equipment, and manage courier services.
· Maintain a tidy and professional office environment, including managing the cleaner and utilities (e.g., electricity).
IT & Equipment Support
· Log and track IT support tickets (laptops, printers, email, Teams, etc.).
· Coordinate laptop orders, returns, and swop-outs.
· Assist with system access and troubleshooting for staff and advisors.
Advisor & PA Support
· Facilitate onboarding/offboarding of Advisors and PAs.
· Register advisors on CMS and track progress.
· Manage PA onboarding on Smart People and team chat access.
· Provide general support to PAs and advisors, including document printing, business card orders, and calendar updates.
Business & Reporting Support
· Track and submit new business and servicing cases (Life, Invest).
· Consolidate and distribute production figures and pipeline reports.
· Maintain and update various business tracking lists (e.g., Life submissions, Bank case monitor, Invest non-remediated).
· Follow up on outstanding PMAs and coordinate with doctors and finance.
Administrative & Compliance
· Maintain filing systems, supervision files, and meeting attendance registers.
· Capture and scan tax slips for returns.
· Manage complaints register and assist with audit readiness.
· Support recognition initiatives and update internal boards.
Additional Duties
· Organize Vitality Days for advisors.
· Assist with training logistics and general admin tasks as needed.
Essential Qualities
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