People & Culture Manager at Mantis Epic Hotel and Suites

--Powermax General Electrical Merchants Ltd--

Job Description

About Epic Hotel

Epic Hotel is a dynamic and growing hospitality destination, committed to delivering exceptional guest experiences through outstanding service and a high-performing team culture. We are seeking an experienced and passionate People & Culture Manager to lead our people strategy and support the hotel’s continued growth and operational excellence.

The Role

As the People & Culture Manager, you will be responsible for overseeing all HR functions within the hotel. You will play a key role in building a positive workplace culture, ensuring compliance with labour laws, and driving employee engagement and performance across all departments.

Job Industry

Human Resource Management

Job Salary Currency

Job Salary Fixed

No

Key Deliverables

  • Lead and manage the full recruitment and onboarding process
  • Develop and implement HR policies and procedures in line with local labour laws
  • Oversee employee relations, including disciplinary processes and grievance handling
  • Support department heads with performance management and workforce planning
  • Drive employee engagement, retention, and training initiatives
  • Ensure accurate HR administration, reporting, and record-keeping
  • Manage payroll coordination, benefits, and staff welfare programs
  • Promote a strong service culture aligned with the hotel’s brand values

Essential Qualities

Essential Qualities
  • Bachelor’s degree in Human Resources, Business Administration, or related field
  • Minimum of 3–5 years’ HR experience, preferably within the hospitality industry
  • Proven experience in employee relations and labour law compliance
  • Professional HR certification (advantageous)

Skills & Competencies

  • Strong leadership and interpersonal skills
  • Excellent communication and conflict resolution abilities
  • High level of integrity and confidentiality
  • Strong organisational and administrative skills
  • Ability to work in a fast-paced, service-driven environment
  • Sound knowledge of local labour legislation


Special Benefits for this Position

  • Opportunity to be part of a growing and ambitious hotel brand
  • A collaborative and supportive work environment
  • Competitive remuneration package
  • Career development and growth opportunities

Application Process

Please submit your CV and cover letter to: Donanta.MBABAZI@mantiscollection.com

Close Date

19/04/2026