Office and Immigration Law Assistant

Administrative and Office Support

• Oversee daily administrative tasks including document preparation, data entry, filing, inbox management, and general office coordination
• Manage calendars, schedule meetings, and organise internal and external appointments
• Assist with report preparation, tracker updates, and routine operational documentation
• Support office logistics and contribute to maintaining an organised and efficient working environment

Immigration Case Support

• Assist in the preparation, collation, and processing of immigration applications and supporting documents
• Maintain, update, and organise client case files with accuracy and confidentiality
• Track case timelines, collect required paperwork, and ensure timely follow-ups with clients
• Liaise with government departments, embassies, and external stakeholders as directed
• Conduct research on immigration legislation, procedural updates, and case requirements

Client Service & Communication

• Act as a professional, friendly point of contact for walk-in clients, telephone enquiries, and email communication
• Support consultants with case correspondence, documentation, and workflow prioritisation
• Ensure high-quality service delivery by providing timely responses, accurate information, and consistent follow-through