Medical Receptionist

As a Medical Receptionist you will be working as part of a supportive team, this role offers variety across Auckland sites and the opportunity to build strong relationships with both patients and clinical staff. 

We have two full-time roles available. One role will be predominantly based in Greenlane and the other in Henderson; however, both positions will require flexibility to work across all our Auckland sites. 

• Be the first point of contact for patients — in person, over the phone and via email 

• Book appointments, manage referrals, and handle general enquiries 

• Provide clear communication and support throughout the patient journey

• Liaise with clinical teams to ensure smooth day-to-day operations

• Maintain confidentiality and uphold high standards of professionalism

• Working across multiple locations in Auckland 

What we're looking for: 

• Previous experience in a customer service or administration role (healthcare preferred but not essential) 

• A friendly, empathetic, and professional approach 

• Excellent communication skills, both verbal and written

• Strong attention to detail and ability to multitask in a fast-paced environment 

• Confident using booking systems and Microsoft Office (training provided)