Massage Therapist

--Powermax General Electrical Merchants Ltd--

Job Description

The Massage Therapist is responsible for delivering high-quality massage treatments while ensuring the massage area is professionally managed, clean, and guest-ready at all times. The role focuses primarily on massage services, guest satisfaction, treatment quality, and operational excellence within the massage space.

This position does not include responsibility for developing wellness programs or activities beyond massage services.

Job Industry

Beauty & Cosmetics Industries

Job Salary Currency

RWF

Job Salary Fixed

No

Academic Experiences

Qualification Industry
Certificate Hospitality (Accommodation And Food Services)

Essential Qualities

Essential Qualities

1. Massage Quality & Guest Satisfaction

  • Average guest rating for massage treatments: Minimum 4.5/5
  • Percentage of positive guest feedback related to massage services
  • Number of repeat or recommended massage bookings

2. Service Delivery & Productivity

  • Number of massage treatments delivered per week/month
  • On-time readiness of massage room before each booking
  • Minimal service delays or cancellations due to internal issues

3. Revenue Contribution

  • Monthly massage revenue generated
  • Upselling rate after complimentary or initial treatments

4. Massage Area Management

  • Cleanliness and presentation score from internal inspections
  • Zero unresolved hygiene or safety issues

5. Inventory & Equipment Management

  • Stock availability rate (no service disruption due to stock shortages)
  • Equipment uptime (percentage of tools in working condition)

6. Professional Conduct

  • Compliance with lodge policies and service standards
  • Punctuality and adherence to work schedules

Application Process

If you are a dedicated and service-oriented individual with delivering high-quality massage treatments , we invite you to join the Sambora Kinigi Lodge team. Please submit your resume and a cover letter detailing your qualifications and why you are the ideal candidate for this role.to careers@samborakinigi.com not later than 24th March, 2026

Close Date

24/03/2026