Lead Analyst - Portfolio Insights at Sun King (Formerly Greenlight Planet)

The Insights team within the Corporate Risk function plays a key role in developing and managing data-informed strategies that help manage overall risk within the Pay-As-You-Go business model. This role involves reviewing and tracking the performance of current strategies and recommending improvements that enhance outcomes. It includes designing campaigns and running parallel tests to refine current and future strategies, as well as coordinating the preparation of performance reports and updates for senior management.

• Review portfolio, credit, and collections performance to identify risk patterns and areas for improvement.
• Develop statistical models and testing frameworks (such as A/B testing) to improve credit policies.
• Design, track, and interpret Key Performance Indicators (KPIs) aligned with business priorities.
• Provide clear data insights to inform business planning and direction.
• Contribute to customer segmentation work and survey design to refine credit strategies.
• Monitor portfolio performance and strategic programs, identifying potential issues early to keep initiatives on track.
• Present insights to both technical and non-technical stakeholders in a clear and structured way.
• Translate complex statistical findings into practical business recommendations.
• Develop dashboards and reporting tools using Looker.
• Identify opportunities to simplify reporting and automate recurring data workflows.
• Contribute to the development of scalable data tools that improve operational efficiency.

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