Key Accounts Manager at Volvo Trucks

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match. 

What you will do

Volvo Trucks

Who are we and what we Believe In:

Our focus on Inclusion, Diversity, and Equity allows each of us the opportunity to bring our full authentic self to work and thrive by providing a safe and supportive environment, free of harassment and discrimination. We are committed to removing the barriers to entry, which is why we ask that even if you feel you may not meet every qualification on the job description, please apply and let us decide.

Applying to this job offers you the opportunity to join Volvo Group. Every day, across the globe, our trucks, buses, engines, construction equipment, financial services, and solutions make modern life possible. We are almost 100,000 people empowered to shape the future landscape of efficient, safe and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents with sharp minds and passion across the group’s leading brands and entities.

At Volvo Trucks you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people – to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in

Scope of the Job & Interaction with other

Selling Volvo trucks and other related products (soft offers and other extended offers supplied) to selected and predefined customers (mainly Fleet customers). Meet volume, financial and budget targets for Direct Sales and secure a high level of customer satisfaction through personnel relations, customer activities and coordination of support/services from authorised Volvo dealers.

Reporting: This role reports to Regional Sales Manager North.

• Monitor and drive volume, market share and Gross Profit on selected “Direct Sale”- classified customers.
• Reach objective targets set by Line managers; Hereunder Volume targets, Gross, Profit targets, Soft Offer penetration target, Cost- and budget targets.
• Secure implementation of efficient sales and order execution processes according to practise set by Direct Sales department.
• Plan and execute Customer activities and utilise possible synergies related to Customer activities within the Region.
• Monitor Customer Satisfaction and take corrective action when required.
• Re-calculate and follow up on real cost vs planned cost deviations.
• Monitor the market situation in relevant transport segments (i.e. Fleet-segment) and use the information for strategic sales planning
• Give input to required market activities in order to support and develop Direct Sales.
• Monitor competition in relevant segments (Fleet segment) and give input to required product adaptations and need for new product solutions.
• Coordinate trade-in and buy-back offers with Used Truck Sales.
• Secure a high level of customer satisfaction through personal relations, customer activities and through coordination between support/ services from authorized Volvo dealers.
• Adhere to legislation, policies, and procedures as per requirements to ensure compliance.

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