Internal Communications Consultant (Digital)

This role is responsible for executing and supporting effective internal communication strategies across Old Mutual’s digital platforms. The role focuses on delivering business-as-usual (BAU) communication campaigns, managing digital content distribution and reporting, and ensuring alignment with established communication frameworks, brand standards and governance requirements.

Operational Delivery

• Support the rollout of BAU cluster communication campaigns and plans that qualify for groupwide distribution.

• Create comms support plans, scheduling and distribution of timed Digital content (via intranet / Yammer  /Everlytics / Lock Screens and TC screen slides)

• Ad hoc writing and editing for the broader comms team as required

• Set up content, testing, approvals, distribution and reporting on performance using Everlytics tool.

• Manage and maintain reporting dashboards: Monitor internal platform indicators, metrics and targets: for Group communication initiatives and campaigns (Sharepoint (intranet) / Everlytics / Yammer.

• Select suitable external content from the clusters and syndicate internally. End-to-end, from creation to approval and reporting.

• Support the communications team with ad hoc design elements using Adobe Creative Suite

• Advise communication teams in clusters and group functions on internal channel effectiveness and optimal communication mixes for groupwide content distribution.

Maintain the communication platform landscape:

• Identify Group Communication platform needs / opportunities

• Manage the internal SharePoint (intranet), Viva Engage and Everlytics platforms, and external hosting and publishing of files for Group initiatives.

Communications assurance & governance:

• Ensure all content complies with Old Mutual Tone & Language Guide, style, brand, policies and playbooks. 

• Understand, interpret and implement group communications compliance requirements within HBS delivery

People

• Accountable for service delivery through own efforts.

• Collaborate effectively with others to achieve personal results.

• Individually accountable for managing own time, tasks and output quality over periods of up to a year.

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