Infection Control Representative at Signature Healthcare Ltd

Signature Healthcare Ltd strives to increase the accessibility and affordability of key, quality products by increasing our reach nationally and throughout Africa. In short we believe everyone has the right to a long and healthy life. We believe our customers are pivotal to our success. It is this belief, together with our experience, that drives our company...

• Creating demand for our products through making visits (calls) to clients including and not limited to prescribers, pharmacies, medical facilities and institutions.
• Implementation of the corporate, divisional & Preparation and Implementation of individual strategic plans
• Intelligently and strategically booking direct & transfer orders from clients from demand created in both the base and out-station and following up on the orders either from office or from distributors
• Customer relationship management (CRM) on behalf of the company by ensuring customer satisfaction in optimal
• Ensuring your base and out station regions are optimally combed (covered inside-out) and each client mapped in order to ensure maximum business is gained Conducting prescription audits from all major pharmacies in the region and amongst all other forms of intelligence as required by marketing SOP.
• Arranging appointments with clients prior to any call for optimal utilization of resources and objectivity in call making
• Maintaining a detailed and current client listing for your territory at all times and utilizing the client listing in bulk texting, calling, planning objective visits and for other forms of demand creation
• Understanding and adhering to corporate marketing SOP at all times in all sections
• Represent the company in the best capacity at all times (smart dressing, eloquent in detailing and product knowledge).
• Participate in the company’s training sessions and impromptu mock detailing challenges.
• Ensure rational utilization of pharmaceutical samples and promotional items during marketing and only handling such samples in the possession of a valid medical representative license.
• Organizing and facilitating CME(s) and round table meetings in the region and making appropriate follow up for returns on investments
• Any other task that may be assigned by the divisional manager and/or the management.

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